Product Link/Heavy Lube Technician

About the role

Carolina CAT is searching for an experienced Heavy Equipment Lube Technician. This position is responsible for preventative maintenance service and lube system repairs on heavy construction equipment and requires heavy interaction with customers so customer-service skills are a must!

Responsibilities

• Operate and inspect machines / equipment to gain access for lubrication and PM services.
• Complete all services accurately, safely and in a timely manner to meet productivity goals.
• Review and understand the PM intervals and schedules.
• Work in all weather conditions and environments with a positive attitude and strong work ethic.
• Safely operate, drive and maintain company lube truck.
• Install, configure, and commission Product Link hardware and related telematics devices on Caterpillar and allied equipment.
• Read and interpret electrical schematics and service documentation.
• Use laptop-based diagnostic tools and mobile technology.
• Utilize Caterpillar dealer systems, VisionLink, CAT Inspect, Service Link, EMT, SIS, and other dealership technology platforms as required.
• Continuously research and learn to improve knowledge and abilities as machine models change.
• Organize tasks and manage time effectively.
• Provide a customer-focused attitude with a commitment to service excellence.
• Perform other duties as assigned.

Qualifications

• Ability to develop own work schedule and adjust when needed to accommodate job needs.
• GED or equivalent and 1 to 3 years of related experience or combination of training and experience with Caterpillar, John Deere, Komatsu, Volvo, etc.
• Ability to comprehend safety, service, and parts manuals.
• Knowledge of Caterpillar telematics and connectivity solutions.
• Ability to climb in, on, and around equipment and work in awkward reaches and positions.
• Must be able to bring / own tools.

Workplace Requirements

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, bend, kneel, crouch, or crawl and taste or smell. The employee must frequently lift, carry, push, pull and/or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employee must operate equipment in a safe manner.

Work Environment

Depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.