Product Lead, Earn

Key Responsibilities

• Own the product roadmap for Rove’s Earn pod, including shopping, dining, personalized offers, gift cards, merchant integrations, and card-linked offers.
• Translate complex merchant, affiliate, dining, and card-linked offer systems into simple user-facing earning experiences.
• Partner closely with engineering to define requirements for attribution, transaction tracking, offer eligibility, pending miles, confirmed miles, reversals, and missing miles flows.
• Build merchant-facing product experiences, including onboarding, offer setup, campaign management, reporting, and integration workflows.
• Develop personalized offer experiences using user behavior, merchant economics, eligibility rules, segmentation, and experimentation.
• Collaborate cross-functionally with partnerships, operations, marketing, customer support, design, and engineering to launch new merchant-funded rewards products.
• Own key Earn metrics, including active earners, shopping and dining GMV, merchant conversion, transaction tracking rate, repeat usage, revenue, and user trust.
• Identify operational gaps in the rewards lifecycle and build product solutions that reduce support volume, missing miles claims, fraud, and merchant confusion.

Qualifications

• Strong product management experience in consumer commerce, fintech, marketplace, rewards, loyalty, affiliate, card-linked offers, or merchant-funded offer products.
• Excellent product intuition with the ability to simplify complex earning, attribution, and rewards systems into clear user experiences.
• Strong analytical ability and comfort working with funnels, transaction data, merchant economics, cohort behavior, and experimentation.
• Ability to work closely with engineering on APIs, data flows, tracking systems, eligibility logic, and operational tooling.
• High ownership mindset with the ability to operate independently in a fast-moving startup environment.
• Strong communication skills and ability to align engineering, design, partnerships, marketing, operations, and support around a clear roadmap.
• Exceptional attention to detail, especially around rewards accuracy, user trust, merchant terms, and edge cases.
• Passion for travel, rewards, loyalty programs, shopping, dining, and building consumer products people love.

Desirable Skills

• Experience with affiliate networks, card-linked offer platforms, dining rewards networks, merchant-funded rewards, or shopping portals.
• Experience building merchant onboarding portals, partner dashboards, offer management systems, or campaign reporting tools.
• Experience with personalization, offer ranking, segmentation, growth experiments, and lifecycle engagement.
• Experience working on products with transaction tracking, rewards ledgers, payment data, fraud risk, or customer support workflows.
• Experience at an early-stage startup or high-growth consumer company.
• Strong understanding of browser extensions, mobile commerce, consumer activation, and repeat engagement loops.

Additional Requirements

• Prior experience in a product-driven startup, commerce, fintech, marketplace, loyalty, or rewards environment strongly preferred.
• A passion for building the infrastructure behind the future of travel rewards.