Product Installation Manager

Key Responsibilities

• Communicate job expectations with the installation teams
• Plan, monitor, and appraise job results
• Coach and counsel employees
• Initiate, coordinate, and enforce installation practices, policies, and procedures
• Interact with drivers and installation teams professionally, timely, and effectively
• Preview job sites for safety and readiness
• Resolve issues professionally to achieve positive outcomes
• Lead supervisors for JBHT staff at the job site
• Conduct and review property damage assessments
• Verify order accuracy by coordinating with stakeholders
• Train employees on installation practices
• Manage training and special licensing requirements
• Order/installation parts, tools, and dolly inventory
• Oversee load out to distribute parts and tools
• Meet internal and external requirements for auditing and quality assurance
• Interact with customers professionally via phone calls and system messages

Qualifications

• High school diploma/GED with 4-5 years experience in driving, installing, and installation project management
• Valid driver's license with a clean record
• Ability to work outdoors, in various shifts including nights and weekends
• Pass local/state certifications for installation
• Ability to lift/move appliances up to 100 pounds
• Computer skills with Apple products and/or Microsoft programs
• Customer service skills
• Installation experience
• Team management experience
• Training others
• Knowledge of product installation
• Knowledge of local building codes and DOT requirements
• Knowledge of parts inventory management
• Understanding of relevant product and service SKUs
• Willingness to travel
• Willingness to work flexible workdays and hours
• Excellent communication and people skills

Expected Starting Pay Range

The expected starting pay range for this position is between $66,000 - $82,500.

Compensation Factors

Compensation factors that may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure (includes vacation and sick time)
• Six weeks of paid maternity leave along with two weeks of paid parental leave
• Six paid holidays annually

Education

GED (Required), High School (Required)

Work Experience

Construction/Installation, Project Management, Transportation/Logistics