Product Engineering Technician

About the Role

The Product Engineering Technician supports the research and development of suspension systems through hands-on installation, removal, and detailed documentation of prototype parts and assemblies. This is an analytical role requiring careful attention to process, data integrity, and iterative testing across multiple revision cycles. The technician works closely under the direction of Engineering and the Brand Lead, who provide training in Carli’s methodology and hold final approval authority on all R&D decisions. All tools and equipment are provided.

Responsibilities

• Install, remove, and reinstall prototype parts, suspension systems, and components as directed, following R&D-established procedures and Engineering guidance.
• Participate in multi-revision test cycles, maintaining organized records of each iteration.
• Inspect parts to confirm they function as designed within vehicle and suspension system limitations, flagging concerns to Engineering before proceeding.
• Assess and communicate observations on part fitment and function; sign-off recommendations require Engineering and Brand Lead approval.
• Remove shocks from test vehicles, perform valve revisions as directed by the Brand Lead, and reinstall for subsequent test evaluation.
• Record and maintain shock valving profiles and revision history in clean, organized digital files.
• Record measurements, clearances, procedures, and part history accurately and consistently throughout each test cycle.
• Communicate findings, observations, and concerns to Engineering and the Brand Lead.
• Assist in developing Technical Instructions based on documented install experience.
• Maintain thorough documentation at each step: tools used, photographs, and factory torque values sourced from factory service manuals.
• Maintain and organize the R&D area, tools, and equipment to support an efficient testing environment.
• Assist with maintenance and repair of facility equipment and fleet vehicles.
• Maintain a service log for fleet vehicles and support routine Preventative Maintenance scheduling.

Requirements

• Minimum 3 years of relevant hands-on automotive/suspension work experience.
• Demonstrated ability to use hand and power tools proficiently, including lifts, jacks, and torque wrenches.
• Experience disassembling, evaluating, and reassembling suspension components (shocks, control arms, lift kits) to OEM or aftermarket spec.
• Strong attention to detail and comfort working within a structured, iterative test process.
• Basic computer literacy for documentation (spreadsheets, digital photo logging, shared file organization).
• Clear written and verbal communication skills, with the ability to flag issues and describe findings to Engineering.
• Valid driver's license with a clean driving record.
• Ability to lift/carry up to 50 lbs and work in physical positions common to suspension work (kneeling, working under a lifted vehicle, etc.).
• Ability to safely operate shop equipment (lifts, air tools, torque equipment).
• Comfortable working in a shop environment (noise, temperature variation, exposure to fluids/lubricants).

Pay

$35.00-40.00/hour

About Carli Suspension

At RANDYS Worldwide, we manufacture the brands we provide. Since entering the market in 1982, RANDYS has grown into the leading provider of undercar Suspension, Drivetrain, Remanufacturing, Towing, and Wheels, offering aftermarket Performance parts and OE replacement components. Headquartered in Everett, Washington, RANDYS services the automotive market from 13 strategically located distribution centers across North America.