Product Development Technician

Duties And Responsibilities

• Review and identify quality programs that exist in the Personal lines markets and perform competitor analysis
• Develop manuals and forms for filing as required by state
• Regularly research applicable state laws, bulletins, and statutes to review and amend forms for legislative compliance
• Maintain professional relationships and communication with external vendors and legislators
• Maintain insurance rates and premium calculations
• Identify and fill product gaps and generate new ideas that grow market share
• Make filings using SERFF/IFile and shepherd through process
• Work with management and actuaries on interrogatories and assist with rate filings
• Work closely with teams to deliver with quick time-to-market
• Drive product launches by working with marketing team, executives, underwriting, and customer service team members
• Participate in business process management efforts to collect and analyze metrics and continually improve processes
• Participate in root cause analysis to recommend product or service enhancements or other appropriate actions to improve productivity for both the business units and third-party software vendors
• Complete ad hoc analytical projects as assigned which may include statistical reporting or agency management requests

Qualifications

• Minimum of 3 years’ experience in the Insurance Industry
• Bachelor’s degree, or equivalent work experience preferred
• Proficient knowledge of property and casualty insurance required
• Previous experience working with state Departments of Insurance strongly preferred
• Previous underwriting experience strongly preferred
• Excellent written and verbal communication, detailed analytical skills, facilitation, and negotiation skills
• Strong problem-solving skills, data & business process modeling, and ability to work effectively with cross-functional teams
• Minimum 50 WPM typing speed
• Strong knowledge of Microsoft Word and Adobe Acrobat
• Strong system organizational skills