Product Development Specialist

Company Overview

Circuit Board Medics (CBM) was founded in 2010 and has built a stellar reputation in the remanufacturing industry by delivering high-quality work and exceptional customer service. The company specializes in repairs and upgrades of automotive and appliance modules, restoring circuit boards of vital components to get customers back up and running. Customers experience superior quality and significant cost savings compared to purchasing new replacement parts, while contributing to a more sustainable future through remanufacturing. Guided by the vision "CARE. SERVE. RESTORE.", the team is dedicated to restoring normalcy to customers' lives when their electronics fail, driven by core values of People, Excellence, and Ownership. The team often goes beyond in-house repair work to consult with customers remotely to diagnose and troubleshoot faults and failures. Circuit Board Medics has earned a five-star reputation in automotive and appliance circuit board remanufacturing.

About the Role

As a Product Development Specialist, you will play a key role in the product development process from product identification through post-launch support while considering customer needs, industry trends, pricing, and the most efficient workflows. You will help ensure CBM delivers the right product to the market with the right timing. You will be responsible for developing and implementing new product launches while collaborating with other teams to ensure successful integration of new products into the production process.

Responsibilities

Product Identification and Prioritization

• Identify growth opportunities and demand for products within current markets
• Evaluate current lists of opportunities to help determine which products to pursue

Reverse Engineering and Testing

• Determine failure modes of potential products through PCB troubleshooting
• Document learnings and create clear work instructions to hand off to the production team
• Create applicable testing to ensure repairs are successful and quality objectives are met

Materials and Component Sourcing

• Identify needs for component replacement and work to source compatible parts
• Collaborate with purchasing and inventory teams to establish partnerships and ensure a reliable supply chain

Process Optimization

• Collaborate with operations and process engineering teams to optimize remanufacturing processes
• Implement continuous improvement initiatives to enhance the quality and speed of remanufacturing operations

Cross-functional Collaboration

• Collaborate with various teams, including marketing, sales, and customer support, to align product development with market needs and customer feedback
• Provide technical expertise and support to various departments as needed

Qualifications

• 2 years or more of product development experience or electronics repair experience, or a B.S. in electrical engineering or other engineering field
• Basic knowledge of electronic components, circuits, and systems
• Methodical problem-solving skills
• Natural curiosity and desire to learn
• Eagerness to grow and develop others and themselves
• Desire to serve others
• Detail oriented
• Ability to handle multiple tasks effectively

Benefits

• Health Insurance — eligible 1st of the month after hire
• Voluntary Benefits — dental, vision, short-term and long-term disability, life insurance
• Paid time off — 2 weeks per year
• Paid holidays — 8 days per year
• Stable hours — Monday through Friday, days
• 401(k) with company matching
• Parental time-off
• Adoption benefits
• Casual dress code
• Branded clothing allowance
• Free fruit
• Social outings

Work Details

Full-time, hourly position. Schedule: Monday–Friday, 7:00 AM–4:00 PM. Location: Greenville, SC 29615. Work environment: team-oriented, moderate to high paced, B2C and B2B family-owned company with approximately 100 employees at a single location.