Product Development Specialist

About the role

We are seeking a hard-working creative problem solver to join Brilliant Earth’s Product Development team. As a Product Development Specialist, you'll be at the center of how Brilliant Earth's jewelry comes to life: managing samples, coordinating with vendors, and keeping the development process accurate and moving in a fast-paced environment. You'll build strong day-to-day relationships with our manufacturing partners while helping the team make smart, resourceful decisions with the resources at hand. We have a social and environmental mission at the core of our company, and we're looking for someone who's just as energized by our social goals as our business ones.

Responsibilities

• Manage sample inventory end-to-end; tracking, organizing, photographing, and performing quality assurance
• Partner directly with vendors to produce samples and live orders, communicating clearly to maintain accuracy and efficiency
• Build and maintain vendor relationships, including leading weekly meetings to track deliverables
• Manage style allocation across the catalogue with partners, upholding manufacturing standards and best practices
• Support quality improvement initiatives, including chain testing and quality metrics tracking
• Contribute cross-functionally to supply planning and inventory control
• Identify and implement improvements to systems, policies, and procedures that support Brilliant Earth's quality, delivery, and cost objectives
• Leverage AI tools to streamline sample tracking, vendor communication, and quality reporting

Requirements

• BA degree or equivalent preferred
• Experience with vendor management required (2+ years preferred)
• Experience in the jewelry industry and/or product development is preferred
• Experience performing quality assurance testing and photographing physical samples is preferred
• Ability to communicate effectively across all levels of the organization, including external vendors and partners
• Strong computer skills, including Excel, PowerPoint, and knowledge of ERP/inventory systems (NetSuite a plus)
• Experience using AI-assisted tools (e.g., ChatGPT, Claude, Microsoft Copilot) to streamline your work, and an appetite for finding new ways to apply them
• Interest in socially and environmentally responsible organizations and products
• Strong attention to detail and follow-through
• Ability to think critically and adapt quickly, with a high sense of urgency, in a flexible environment
• Team player with an ability to work collaboratively
• Entrepreneurial spirit / self-starter

Qualifications

• BA degree or equivalent preferred
• Experience with vendor management required (2+ years preferred)
• Experience in the jewelry industry and/or product development is preferred
• Experience performing quality assurance testing and photographing physical samples is preferred
• Strong computer skills, including Excel, PowerPoint, and knowledge of ERP/inventory systems (NetSuite a plus)
• Experience using AI-assisted tools (e.g., ChatGPT, Claude, Microsoft Copilot) to streamline your work, and an appetite for finding new ways to apply them
• Interest in socially and environmentally responsible organizations and products
• Strong attention to detail and follow-through
• Ability to think critically and adapt quickly, with a high sense of urgency, in a flexible environment
• Team player with an ability to work collaboratively
• Entrepreneurial spirit / self-starter

Skills

• Vendor management
• Quality assurance testing
• Sample photography
• AI tool usage
• Communication skills
• Computer proficiency (Excel, PowerPoint, ERP systems)
• Attention to detail
• Adaptability
• Collaboration
• Problem-solving

Benefits

At Brilliant Earth, we offer:

• Career Growth: Regular 1-1s with your manager, a variety of training opportunities, and an annual 360 review process for all employees
• Diverse, mission-minded team: Founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry
• Lifestyle Spending Account: Company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
• Continued Education: Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings
• Employee Discounts: As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry
• Mental Wellness Perks: Access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
• Volunteer Opportunities: Supporting local initiatives and spending time together by volunteering
• Health Benefits: Medical, dental, and vision insurance, including a $0 monthly premium option for employee health insurance and employer HSA contributions
• 401(k) match: Generous 401k match
• Paid Time Off: Reimbursement for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
• Parental Leave: Paid parental leave to bond and care for your new additions
• Disability and Life insurance: 100% employer-paid
• Pre-Tax Commuter Benefits: Reimbursement for eligible transportation expenses

Pay

The targeted budget for this position is $55k-70k. This compensation budget range may be adjusted at any time at the discretion of the company.

Schedule

Not specified