Product Development Manager (P&C Auto)

About the role

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. We are proud to support active‑duty military spouses and may offer remote or hybrid flexibility for them consistent with applicable policy and business needs.

The Opportunity: We are seeking a Product Development Manager to support the Property and Casualty (P&C) Auto Product Development area. This is a non‑people leading role that will work closely with the team to monitor product performance and data insights. The role supports the development of new products into target strategic markets and provides support for product line initiatives related to product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and/or system releases.

Responsibilities

• Participates in the development of digital first products supporting the needs and risks of USAA Members.
• Supports efforts to develop and launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products.
• Advises others in the launch of new products and in the evaluation and decision to buy/build or partner.
• Generates creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists.
• Responsible for maintaining knowledge of business and underwriting performance for products in scope (e.g., trends, results, etc.).
• Analyzes internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
• Conducts analysis of key data to support ongoing monitoring, maintenance and underwriting of existing 'new in market' products based on product performance, member needs and competitive changes in the market including but not limited to product rules, rates, and forms.
• Develops and communicates the new product value proposition for product enhancements/features.
• Guides Member Contact teams on how to effectively use sales guides and provides education on new products and services, including new offerings and enhancements to existing features.
• Analyzes and evaluates new product performance metrics to recommend offering change, if necessary, prior to full launch.
• Coordinates with relevant control partners (to include Leal, Compliance, and Risk Management) to ensure product offerings are designed and