Product Development Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. Our systems and solutions are used in the manufacturing of wafers, reticles, integrated circuits, packaging, printed circuit boards, and flat panel displays. We invest 15% of sales back into R&D, focusing on innovation with expert teams of physicists, engineers, data scientists, and problem-solvers.

About the Team

The Surfscan group within KLA’s Global Products Group (GPG) develops metrology and inspection products that enable wafer, IC, and equipment manufacturers to monitor process tools. The team focuses on technology that helps identify yield excursions early through defect detection and process non-uniformities. Flagship products include the SPx platforms for wafer surface quality and defect inspection during wafer fabrication.

Responsibilities

• Lead and drive resolution of complex customer escalations by coordinating cross-functional division teams including R&D, Applications, Software, Hardware, and Service, ensuring root cause is identified and corrective actions are implemented effectively.
• Provide sustained engineering support for fielded systems to enable successful customer adoption, long-term product sustainability, and high customer satisfaction.
• Define, document, and review system specifications and technical requirements, ensuring alignment with product roadmaps.
• Contribute to system design and development activities, including architecture definition, performance characterization, and validation of advanced metrology systems.
• Act as a system-level technical owner for customer support by understanding customer requirements, translating them into actionable technical expectations, and ensuring solutions meet performance, quality, and reliability objectives.
• Support customers globally through international travel as required, providing onsite troubleshooting, escalation support, and technical engagement to strengthen customer partnerships.

Requirements

• Strong understanding of Systems Engineering principles with experience developing, deploying, and supporting complex systems in the semiconductor industry.
• Demonstrated technical depth in one or more areas: optical systems, opto-mechanics, mechatronics, electrical engineering, or mechanical engineering.
• Solid foundation in physics, mathematics, and computational methods, with strong analytical and system-level problem-solving skills.
• Experience with data processing, analytics, and statistical analysis; proficiency in Python and MATLAB is a plus.
• Ability to operate effectively in fast-paced environments, take ownership of technically ambiguous problems, and lead or support customer escalations.
• Willingness and ability to travel internationally up to 50% to support customers and onsite escalations.

Qualifications

• Doctorate (Academic) Degree and 0 years related work experience; or
• Master's Level Degree and 3 years related work experience; or
• Bachelor's Level Degree and 5 years related work experience.

Pay

Base pay range: $100,100.00 - $170,200.00 annually.

Benefits

• Performance incentive programs.
• Medical, dental, vision, life, and other voluntary benefits.
• 401(K) with company matching.
• Employee stock purchase program (ESPP).
• Student debt assistance and tuition reimbursement program.
• Development and career growth opportunities and programs.
• Financial planning benefits.
• Wellness benefits including an employee assistance program (EAP).
• Paid time off and paid company holidays.
• Family care and bonding leave.

Interns are eligible for some of the benefits listed.