Product Development Director - Auto Telematics

About the role

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity We are seeking a dedicated Product Development Director – Auto Telematics. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.

Responsibilities

• Develop new products and oversee and manage the launch and maturation of new products into target strategic markets.
• Act as a cross functional expert, providing expertise and support for product line initiatives related to product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and/or system releases.
• Responsible for development of digital first products supporting the needs and risks of USAA Members.
• Lead development and launch of new innovative product offerings as well as auxiliary/enhanced features/services for existing products.
• Maintain thorough level of knowledge of business and underwriting performance for products in scope (e.g., trends, results, etc.).
• Responsible for post-launch monitoring, maintenance and underwriting of 'new in market' products based on product performance, member needs and competitive changes in the market including but not limited to product rules, rates, and forms.
• Develop recommendations to launch new products and the evaluation and decision to buy/build or ally for individual product(s).
• Generate creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists.
• Conduct complex analysis of internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
• Develop and communicate the new product value proposition for individual products.
• Ensure sales support is delivered to all distribution channels (e.g., com, mobile, contact center) so that the new product