Product Development Coordinator

About the role

A to Z Media is seeking a detail-oriented Apparel & Promotional Product Development Coordinator. The role involves executing and tracking product development, logistics, and vendor coordination for a diverse roster of music and brand clients.

Responsibilities

• Product Development & Timeline Tracking

  • Production Tracking: manage the day-to-day product lifecycle, tracking items through the design, proofing, manufacturing, and final delivery stages
  • Art Trafficking: work closely with the internal Art Department to route design assets and proofs, ensuring client approvals are secured and accurate
  • Schedule Maintenance: maintain an up-to-date production calendar and generate weekly status reports to ensure all open projects stay on schedule
  • Quality Control: monitor pre-production samples for quality issues, coordinate client approvals, and flag any discrepancies immediately

• Vendor & Sourcing Coordination

  • Vendor Liaison: serve as a point of contact for our global vendor network to secure pricing, proofs, production timelines, and shipping methods
  • Order Administration: issue accurate Purchase Orders (POs) to vendors, confirm receipt, and monitor vendor portals for completion dates
  • Sourcing Support: assist in researching and vetting new vendors and manufacturers to expand apparel and promotional product options

• Client Services & Communication

  • Account Management: maintain regular, clear communication (via email, Slack, Zoom, and phone) with clients, managers, and sales teams regarding job statuses
  • Asset Creation: assist in compiling internal pitch decks and monthly recaps showcasing newly developed products
  • Issue Resolution: act as a responsive point of contact for client claims, following established procedures to correct production or delivery errors swiftly

• Logistics, Data, & Order Administration

  • Database Accuracy: maintain accurate and real-time records of milestones, production notes, and shipping details within our custom database
  • Financial Administration: generate and issue accurate client invoices upon project completion; coordinate VAT and domestic sales tax billing with the finance team
  • Inventory & Warehouse Coordination: liaise with the warehouse team to coordinate incoming shipments, pickups, physical inventory counts, and product reworks

Qualifications

• Experience: 2 - 4 years of relevant experience in product coordination, apparel production, account management, or merchandise operations
• Industry Knowledge: direct experience working within an apparel, promotional products, or music merchandise environment is highly preferred
• Project Management: proven ability to handle multiple competing priorities simultaneously in a fast-paced, deadline-driven environment
• Communication: exceptional written and verbal communication skills, with the ability to collaborate effectively with both business executives and creative artists/managers
• Adaptability: high comfort level working in a dynamic environment, with a "can-do" attitude and a knack for proactive problem-solving

Key Skill Set

• Extreme Attention to Detail: inherent focus on follow-through, database accuracy, and order precision
• Cross-Functional Collaboration: ability to act as a seamless bridge between sales, art, logistics, accounting, and external partners.
• Logistical Aptitude: understanding of shipping, tracking, warehousing, and production workflows
• Creative Alignment: a strong eye for product quality and design, combined with a genuine passion for music culture and artist branding.