Product Designer, Unsecured Lending

About the role

The Product Experience team at Upstart brings together product design, research, and content strategy to shape the future of lending. The Unsecured Lending team focuses on building borrower-facing experiences across personal loans and revolving credit products. This team owns core moments in the borrower journey, including rate selection, origination, and repayment, with a focus on clarity and trust.

Responsibilities

• Design end-to-end user experiences across borrower-facing flows
• Translate product requirements into wireframes, interactive prototypes, and high-fidelity visual designs
• Collaborate with product managers and engineers to align on scope, constraints, and implementation details
• Deliver production-ready designs and ensure design intent is preserved through development handoff
• Incorporate user feedback, data insights, and stakeholder input to iterate on designs
• Partner with adjacent teams (e.g., Growth) to ensure seamless experiences across the borrower journey

Requirements

• 3+ years of product design experience, owning small-to-medium projects end-to-end
• End-to-end design: problem/goal definition, rapid user testing and user research, wireframing and strong iterative instincts, interaction and visual design including strong typography skills, running an articulate and repeatable user-centered design process
• Proficiency in Figma, strong fluency in GenAI tools
• Gives, receives, and incorporates feedback at each stage
• Gets stakeholder buy-in; delivers smooth design handoffs where resolution matches design intent
• Understands business context at a high level and how design impacts it
• Fluency in working within design systems

Preferred Qualifications

• Experience with complex multi-step flows with branching outcomes and plentiful edge cases (applications, forms, comparison tools)
• Strong familiarity with contributing to or advancing design systems
• Experience in Fintech, lending, insurance, or other heavily regulated consumer products
• Experience working in a triad model (PM/Eng/Design)

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
• Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
• Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada
• Health Savings Account contributions from Upstart for eligible plans (US only)
• Income protection benefits, including life insurance and disability coverage for added financial security
• Paid time off, sick leave, and company holidays, in line with local requirements
• Paid family and parental leave to support caregiving and major life moments (duration varies by country)
• Family-centered benefits to support fertility, parenthood, and caregiving needs
• Employee Assistance Program (EAP) offering mental health support and life-centered resources
• Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
• Connection and community through team events, all-company updates, and employee resource groups (ERGs)
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)!