Product Designer, Go-to-Market AI

Join HubSpot's Agentic Go-To-Market (GTM) team, focused on helping HubSpot grow faster by using AI to improve how frontline Sales and Customer Success (CS) reps work. We're building an agentic-first system that anticipates rep needs, automates repetitive tasks, and surfaces the right context at every step of the customer conversation.

About the role

As a designer on the Meeting Execution team, you'll own the full arc of the meeting execution experience for both Sales and CS reps—from preparing for a call, running it, demoing the product, through to following up with next steps and outcomes. This is a high-impact area where we can improve efficiency and efficacy for our frontline, working at the cutting edge of applied AI for a $30B+ company.

• Own end-to-end. You'll design the full meeting execution flow across multiple rep types—Sales and CS—giving you broad scope within a focused problem space.
• Work at the frontier of applied AI. Build agentic-first experiences that prep calls, surface the right information at the right moment, and streamline workflows for reps.
• Design for users you work with. Your users are HubSpot’s own Sales and Customer Success reps—your colleagues—offering faster access to research, feedback, and real-world impact.
• Drive metrics that matter. Your work directly impacts connected call rates, conversation quality, and deal progression—key numbers that drive HubSpot’s business.
• Get real strategic depth. Design for HubSpot’s own teams means direct visibility into business strategy, sales motion, and customer success—context most product designers never access.

Responsibilities

• Own the end-to-end design of the meeting execution experience for HubSpot’s Sales and Customer Success reps.
• Work closely with reps, managers, and cross-functional partners to understand workflows, pain points, and opportunities.
• Partner with Sales and Customer Success leadership to translate business strategy and GTM priorities into product experience.
• Design agentic-first experiences that reduce friction and prepare reps for every conversation.
• Contribute to a shared design language and patterns that scale across rep types and workflows.
• Translate complex workflows into clear, intuitive, and high-quality product experiences.
• Collaborate with your Product Manager and Engineering triad to move from insight to shipped product.

Requirements

These are the foundational skills and experience we’re looking for:

• Mid to senior product design experience, with a track record of owning complex workflows end-to-end.
• Comfort with ambiguity and the ability to drive clarity through strong craft and structured thinking.
• Experience designing for enterprise workflows or internal tooling, or a strong desire to go deep in that space.
• Curiosity about AI and agentic systems—you don’t need prior experience, but you should be excited to explore them.
• Strong collaboration and communication skills, with experience working across cross-functional teams.
• A user-first instinct, with a track record of independently running research to ground design decisions.

Qualifications

Beyond the baseline, these qualities will help you thrive on this team:

• A growth mindset—curious, experimental, and not tied to a single way of working.
• Strong concept visualization and prototyping skills—from decks to higher-fidelity prototypes; experience with AI-assisted tools is a plus.
• Comfort operating across multiple stakeholders, incentives, and nonlinear problems.
• Excellent communication skills and the ability to tell clear, compelling stories that build alignment.
• Comfort engaging with both business and product stakeholders—you’ll work across Sales and Customer Success leadership as well as your product triad.
• Systems thinking at a workflow level—holding a complex, multi-touchpoint experience in your head while designing individual moments with care.
• Comfort with AI-native design—thinking from the ground up about what agentic-first experiences look and feel like, not just bolting AI onto existing flows.
• Sharp research instincts—proactively using direct access to users, not just when asked.
• A high craft bar—our reps are discerning users; polish and usability matter as much as strategic thinking.

Pay

Annual cash compensation range: $120,000–$180,000 USD. This includes base salary, on-target commission for eligible roles, and annual bonus targets. Some roles may also be eligible for overtime pay, equity (RSUs), and other benefits.

Benefits

HubSpot offers a comprehensive benefits package to support employees in growing better. Explore HubSpot’s benefits and perks for details.

Schedule

HubSpot values flexibility and connection. While this role is remote, you’ll be required to attend in-person onboarding at a regional HubSpot office if joining the Engineering team. Broader Product team members will also attend in-person events like Product Group Summits and other gatherings to build connections.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with software, integrations, and resources for marketing, sales, and service. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. We focus on brilliant work, not badge swipes, creating space for meaningful progress. Recognized globally for our award-winning culture, HubSpot is headquartered in Cambridge, MA, with employees and offices worldwide.