Product Designer

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

How You Will Make An Impact

ThredUp is looking for a Product Designer to join our team. For anyone who wants to shop or sell second hand, ThredUp’s design and research team provides joyful, crafted, and meaningful user experiences that execute on ThredUp’s mission. In this role, you will support high impact, high visibility projects focusing on inventing the future of social commerce and secondhand fashion at ThredUp. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience.

Oversee and Provide Design Deliverables

• Support product management partners to refine product strategy & project goals
• Brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services
• Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web

Conduct User Research

• Conduct user research to understand user needs and pain points
• Conduct usability testing and gather feedback to improve designs

Imagining Creative Product Ideas

• Imagine creative product ideas, not limiting yourself to patterns that have been established in the last decade

Collaborate with Brand, Content, and Creative Partners

• Collaborate with brand, content, and creative partners to ensure that ThredUp’s brand permeates every aspect of the product experience

Work with Engineering

• Work with engineering to implement meaningful, crafted user experiences

Work with Passionate Team

• Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp’s bar for quality and innovation

Ship Highly Crafted and Joyful Experiences

• Ship highly crafted and joyful experiences that advance ThredUp’s mission of inspiring a new generation of consumers to think secondhand first

What We’re Looking For

• 3-5 years of experience as a digital product designer shipping products on cross-functional teams
• You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process
• You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. Ideally prototype in code and have even shipped code into production.
• You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android)
• You have experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations
• You are communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders
• You are data-driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work
• You are self-motivated, agile-minded: you can prioritize and manage trade-offs in a fast-paced environment to meet critical project deadlines both independently and as part of a team
• You are self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others
• You are curious and future-thinking: you have natural curiosity and perseverance. You are interested in emerging technology (e.g. AI) and how it can be leveraged both to improve customer experience and to make your own workflows more efficient
• You have a Bachelor's or Master’s degree in design, psychology, computer science, or a related field

What We Offer

• 4-day work week, with Fridays off
• Hybrid work environment: 3 days in the office and 1 day remote each week
• Competitive salary (we leverage market data)
• Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards
• Employee stock purchase plan
• Flexible PTO (take the time you need) + 13 company holidays
• Paid Sabbatical after 3 years of full-time employment
• Generous paid parental leave for new mothers and fathers
• Medical, dental, vision, 401k, life and disability insurance offered

Core Values

• Transparency
• SpeakingUP
• Thinking Big
• Infinite Learning
• Influencing Outcomes
• Seeking the Truth

Diversity, Inclusion and Belonging

We are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

Additional Information

• This role pays between $160,000 and $185,000, and your actual base pay will depend on your skills, qualifications, experience, and location.
• Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards.
• Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.
• This role is not eligible for visa sponsorship.