Product Design Manager - Experience Design Team

About the role

The Experience Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.

Responsibilities

• Combine product design expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy.
• Lead design projects, directing and delegating work for more junior team members and building strong partnerships with cross-functional stakeholders while also mentoring and helping to mature the overall product design practice at Capital One.
• Effectively navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints, while ensuring the team focuses on customer-centered solutions and inclusive design.
• Apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for your team, partners and stakeholders.
• Use solid understanding of tech, data capabilities and emerging technologies to inform your work and help your cross-functional team move faster and navigate technical limitations in service of the impactful solutions.
• Leverage a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross-functional perspectives to bridge gaps in information and drive product strategy.
• Present work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels.

Qualifications

• At least 5 years of experience in a Product Design role.
• At least 5 years of experience in design and prototyping tools such as Figma.
• Preferred: At least 6 years of experience in a Product Design role.
• Preferred: At least 6 years of experience in design and prototyping tools such as Figma.
• Experience working with and contributing to an established design system.
• Experience collaborating with product, tech and business partners.
• Experience leading design projects or teams.
• Experience working in heavily regulated, data heavy problem spaces.

Benefits

We offer a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Pay

Salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

• McLean, VA: $164,800 - $188,100 for Manager, Design
• Richmond, VA: $149,800 - $171,000 for Manager, Design
• New York, NY: $179,700 - $205,100 for Manager, Design

Schedule

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.