Product Design Detailer / Drafter

Join the Special-Lite team to help us drive growth through relationships as strong and dependable as our products! Our engineered, made-to-order architectural products are used in new construction and renovation projects for educational, commercial, institutional, industrial, and municipal applications.

About the role

This individual utilizes various computer programs including Configura (a parametric graphical configuration computer software) to create drawings and detail product specifications based off our customers' order requests. These drawings and product specifications are utilized by our production team to ensure they build our product (mainly doors and frames) according to the order specifications. This individual works closely with our customers and production team members to ensure product accuracy and customer satisfaction.

The ideal candidate is highly detail-oriented and is precise, organized, patient, observant, and analytical, with the ability to focus deeply on tasks and manage time effectively. The ideal candidate is good at math, enjoys learning and problem-solving, and works well under pressure with a high sense of urgency. Experience with Configura, CAD, or other technical drawing/configuration software is a plus.

Responsibilities

• Utilizing various computer programs including Configura (a parametric graphical configuration computer software), customer order forms and customer drawings; creates work orders (shop sheets) for the production team
• Works with customers to provide them with the correct product for their application
• Reads and renders hardware template information into order specifications and details
• Modifies, copies, and stores documents using computer software and hardware
• Communicates with internal and external customers via email, phone and in-person

Requirements

• A qualified individual with a disability must be able to perform the essential functions of the position with or without reasonable accommodation
• High school diploma/GED or equivalent education and experience
• The ability to perform basic algebra
• The ability to learn specialized software, including Configura
• The ability to read simple drawings and/or blueprints
• Strong working knowledge of Microsoft Applications
• Excellent attention to detail
• Effective verbal and written communication skills with demonstrated ability to work both independently and as a team with internal and external customers
• Proven ability to prioritize, manage multiple projects with minor variations, and meet deadlines
• Ability to use phones, copiers, and scanners (office machines)
• Ability to use or knowledge of measuring devices: ruler, tape measure, micrometer, caliper
• Demonstrated ability to be flexible and respond to changing business demands

Preferred Qualifications

• Previous manufacturing or construction experience
• Blueprint or template reading
• Familiarity with construction division 8 products and terminology is a plus

Primary Physical Requirements

• Works in a traditional office environment
• Frequently required to use hands and fingers to handle, feel or operate office equipment, and reach with hands and arms
• Required to talk and hear
• Frequently required to sit for long periods of time
• Required to occasionally stand and walk
• Occasionally required to lift, push, pull and/or move up to 20lbs
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Special-Lite will make reasonable accommodations to enable individuals with disabilities to perform the essential functions.

Work Environment

• Safety glasses are always required on the production floor
• Hearing protection is required in designated areas

Benefits

• Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) with Company Match
• Performance and Holiday Bonuses
• Flexible Spending Accounts (FSA)
• Tuition Reimbursement/Educational Assistance and Professional Development Support
• Parental Leave
• Paid Vacation, Sick Time, and Holidays
• Paid Overtime

About Special-Lite

We manufacture custom door, frame, and interior solutions for new construction and retrofit projects across educational, commercial, institutional, industrial, and municipal applications—combining hands-on craftsmanship with advanced technology to deliver exceptional quality, performance, and reliability. Built to last in high usage and challenging environments, our high-quality and made-to-order solutions are unique in the industry. The products we build welcome, protect, and enhance spaces across the U.S. and beyond. You would probably recognize more than a few of our famous customers. As one of the largest volume producers of commercial FRP doors, you may have even already walked through one of our solutions.

For more than 55 years, we have been driven to grow through relationships as strong as our products. We are committed to the success of our employees, our customers, and our communities. We stand behind our products with passion and excellent customer service. People. Passion. Performance.