Product Champion - 28692

About the role

Enlighten is a leader in big data solution development and deployment, specializing in cloud-based services, software and systems engineering, cyber capabilities, and data science. We provide continued innovation and proactivity in meeting our customers' greatest challenges.

Responsibilities

• Hunting for threats, reporting on findings, and converting tools, techniques and processes into automated capabilities for the current cyber platform.
• Providing technical support with running queries, analytic support, and customer data analysis.
• Aiding in training and adoption of various analytics and applications developed for cyber operations on the government-owned JCRS-D (JCWA Common Runtime Stack for Data) platform.
• Assisting in establishing, fostering, and strengthening relationships between company and targeted government customers.
• Functioning as the SME for Air Force operational JCRS-D capabilities and working to operationalize capabilities into the customers' daily operations.
• Offering excellent technical support to users of the Air Force JCRS-D and its applications.
• Leading the gathering of requirements from Air Force customers and conveying them to developers by establishing development roadmaps.
• Answering user questions and troubleshooting issues related to the platform.
• Performing quality assurance checks on data that is resident on the platform.
• Evaluating and analyzing new or potential data feeds to determine their relevance and usability for customers.
• Leveraging advanced statistical modeling to uncover hidden patterns and translate them into intuitive, customer-facing visualizations.
• Synthesizing diverse data streams into coherent data products that help customers visualize their progress and identify new opportunities.
• Understanding our technology/capabilities and championing accordingly.
• Providing company leadership updates on the project status, key customer engagements, and overall assessment of the government's direction and adoption of capabilities.
• Working with the Enlighten’s Customer Experience Group (CEG) to develop and implement development plans, operational roadmaps, and action plans for identified communities of interest.
• Expanding future opportunities by working with existing customers. Helping the Air Force project lead identify new opportunities.
• Documenting and maintaining opportunities in the company's CEG pipeline tools.
• Maintaining updated knowledge of customer plans, programs, and general market intelligence.
• Developing an external network of solution partners and providers.
• Owning the customer experience success from start to finish. Working closely with company development and engineer teams to ensure DevSecOps pipeline delivery dates track with customer targets and timelines.
• Acting as the focal point to pushing capabilities out to the customer. Ensuring the customer is fully aware of relevant DevSecOps pipeline touchpoints to ensure acceptance of new updates, features or capabilities.
• Additional duties as assigned.

Requirements

• A current TS/SCI level U.S. Government security clearance is required; U.S. citizenship required.
• 5+ years in DoD cyber, agile development, and/or big data with a B.A. in Business, a technical field, or related; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
• Prior government or military experience with any of the following organizations: MARFORCYBER, DCSA, DISA, Army Cyber, U.S. Cyber Command, U.S. Air Force (AFCYBER), or 10TH Fleet / Navy Cyber.
• Experience directly managing complex technical projects and/or programs.
• Knowledge of Defensive Cyber Operations (DCO), including threat hunting methodologies.
• Technical experience with cyber data analysis to include continuous monitoring, intelligence, and reporting.
• Advanced experience in using cyber tools, defensive toolkits, endpoint and network sensors, SIEMs, and threat sharing platforms (e.g. MISP).
• Advanced experience with the MITRE ATT&CK framework and associated TTPs.
• Experience with SQL querying, Python experience as it applies to data science, ie pulling in data and creating models, analytics, and/or automated hunts.
• Strength working with customers to understand products and help with more adoption/buy-in.
• Strong computer skills including MS Word, MS Excel, and MS PowerPoint.
• Strong interpersonal skills and the ability to interact effectively with others.
• Ability to speak in a public forum.
• Excellent interviewing skills including active listening and empathy.
• Excellent organizational and attention to detail skills.
• Excellent verbal, written, analytical, and presentation skills.
• Ability to multi-task in a deadline-oriented environment.
• Demonstrated ability to work well independently with little input, and as a part of a team.
• Excellent work ethic and a high commitment to quality.
• Ability and willingness to travel up to 25%, sometimes on short notice CONUS. OCONUS travel as necessary.
• Ability to work on customer site in Langley AFB, VA 5 days a week.

Qualifications

• Security Clearance: A current TS/SCI level U.S. Government security clearance is required; U.S. citizenship required.
• Education: A B.A. in Business, a technical field, or related; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
• Experience: Prior government or military experience with any of the following organizations: MARFORCYBER, DCSA, DISA, Army Cyber, U.S. Cyber Command, U.S. Air Force (AFCYBER), or 10TH Fleet / Navy Cyber.
• Technical Skills: Direct experience managing complex technical projects and/or programs; Knowledge of Defensive Cyber Operations (DCO), including threat hunting methodologies; Technical experience with cyber data analysis to include continuous monitoring, intelligence, and reporting; Advanced experience in using cyber tools, defensive toolkits, endpoint and network sensors, SIEMs, and threat sharing platforms (e.g. MISP); Advanced experience with the MITRE ATT&CK framework and associated TTPs; Experience with SQL querying, Python experience as it applies to data science, ie pulling in data and creating models, analytics, and/or automated hunts.
• Soft Skills: Strong computer skills including MS Word, MS Excel, and MS PowerPoint; Strong interpersonal skills and the ability to interact effectively with others; Ability to speak in a public forum; Excellent interviewing skills including active listening and empathy; Excellent organizational and attention to detail skills; Excellent verbal, written, analytical, and presentation skills; Ability to multi-task in a deadline-oriented environment; Demonstrated ability to work well independently with little input, and as a part of a team; Excellent work ethic and a high commitment to quality; Ability and willingness to travel up to 25%, sometimes on short notice CONUS. OCONUS travel as necessary; Ability to work on customer site in Langley AFB, VA 5 days a week.

Skills

• Security Clearance: A current TS/SCI level U.S. Government security clearance is required; U.S. citizenship required.
• Education: A B.A. in Business, a technical field, or related; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
• Experience: Prior government or military experience with any of the following organizations: MARFORCYBER, DCSA, DISA, Army Cyber, U.S. Cyber Command, U.S. Air Force (AFCYBER), or 10TH Fleet / Navy Cyber.
• Technical Skills: Direct experience managing complex technical projects and/or programs; Knowledge of Defensive Cyber Operations (DCO), including threat hunting methodologies; Technical experience with cyber data analysis to include continuous monitoring, intelligence, and reporting; Advanced experience in using cyber tools, defensive toolkits, endpoint and network sensors, SIEMs, and threat sharing platforms (e.g. MISP); Advanced experience with the MITRE ATT&CK framework and associated TTPs; Experience with SQL querying, Python experience as it applies to data science, ie pulling in data and creating models, analytics, and/or automated hunts.
• Soft Skills: Strong computer skills including MS Word, MS Excel, and MS PowerPoint; Strong interpersonal skills and the ability to interact effectively with others; Ability to speak in a public forum; Excellent interviewing skills including active listening and empathy; Excellent organizational and attention to detail skills; Excellent verbal, written, analytical, and presentation skills; Ability to multi-task in a deadline-oriented environment; Demonstrated ability to work well independently with little input, and as a part of a team; Excellent work ethic and a high commitment to quality; Ability and willingness to travel up to 25%, sometimes on short notice CONUS. OCONUS travel as necessary; Ability to work on customer site in Langley AFB, VA 5 days a week.

Benefits

• 100% paid employee premium for healthcare, vision and dental plans.
• 10% 401k benefit.
• Generous PTO + 10 paid holidays.
• Education/training allowances.

Pay

Ancillary pay details are provided in the job description.

Schedule

The schedule is flexible and includes occasional travel up to 25% to support customers CONUS and OCONUS as necessary.