Product Builder

Key Responsibilities

• Conduct user and operator interviews to identify pain points, needs, and opportunities.
• Lead lightweight but effective discovery cycles and prototyping—problem framing, solution exploration, and validation.
• Translate messy inputs into clear problem statements, user journeys, and success metrics.
• Write clear, actionable user stories, requirements, and acceptance criteria.
• Partner daily with engineers to scope, sequence, and refine work.
• Ensure engineering is rarely blocked due to unclear requirements or missing product decisions.
• Own features end-to-end—from discovery through delivery and iteration.
• Align stakeholders around scope, tradeoffs, and delivery timelines.
• Rapidly design and prototype solutions (wireframes, workflows, functional demos) to drive alignment, using AI and low-code tools to accelerate iteration and validation.
• Collaborate with design and engineering partners to rapidly iterate solutions.
• Leverage AI tools and agents to accelerate discovery, documentation, analysis, and delivery.
• Actively explore where AI can improve product workflows, user experience, and internal efficiency.
• Build products and workflows with an Agent-first mindset.
• Build, deploy, and continuously improve AI agents that automate end-to-end workflows, moving beyond demo use cases into scalable, production environments.
• Help define agent scope, decision boundaries, and human-in-the-loop controls, ensuring autonomy is applied thoughtfully and safely.
• Use real-world usage and feedback to continuously improve agent performance, reliability, and user experience.

Leadership Responsibilities

• Lead through ownership, clarity, and quality of execution.
• Act as a strong product partner and role model within the Wheels X team.

Competencies

• End-to-End Product Ownership
• Bias for Action
• Product Instincts
• Techical Fluency
• Systems Thinking
• Clear Communication
• Adaptability
• AI-First Mindset

CORE VALUES

• Integrity
• One Team
• Innovation
• Customer Success

CULTURAL ATTRIBUTES

• Discipline Drives Quality
• Intellectually Curious
• Commit and Deliver
• Relationships Matter

JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Work Environment: Hybrid in Schaumburg, with at least 2 days per week in-office.
• Positions Type/Standard Schedule: Full-time, Monday through Friday.
• Physical Demands: Ability to sit or stand for extended periods; use computer, phone, and standard office tools.

DISCLAIMER

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.

EEO STATEMENT

• Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
• Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law.
• Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.