Product Application Engineer
Location: Arkansas/Missouri. Remote workplace with 80% travel required. Applicants must be currently authorized to work in the United States; visa sponsorship is not available.
About the role
As part of the Product Development & Engineering team, you will provide global technical support to Mercury Marine delivery partners and customers. Responsibilities include participating in new product development programs, developing engineering tools for quality propulsion system installations, and coordinating with marine industry manufacturers to create system engineering solutions for marine propulsion challenges. The Product Application Engineer also resolves current product issues and leads onsite launches of new and current Mercury products at boat OEMs.
Responsibilities
- New Product Development Programs and Launch
- Gather fact-based, measurable VOC data and communicate it to the organization.
- Communicate Mercury new product changes to boat OEMs via ACTION Presentations.
- Assist boat builders with the integration of marine propulsion systems.
- Support BOMs, Structural Reviews, Installation & Sea Trial Reviews, Vessel Personalities, Performance Optimization, and Issue Resolution.
- Current Product Champion
- Resolution of Current Product Concerns
- Create clear and concise problem definitions.
- Manage interim containment actions at the OEM.
- Implement permanent corrective actions and prevention.
- Document issues in Mercury's CPR System.
- Ensure OEM propulsion system installations meet Mercury Marine's installation requirements.
- Perform and document annual installation audits on current production boat models and champion resolution of installation issues.
- Support the integration of current products into new boat models.
- Support and facilitate propulsion system installation training of OEM installation technicians.
- Create and manage vessel personalities.
- Participate in product improvement projects, engine/boat integration projects, and new technology advancements driven by customer needs.
- Support dealer meetings and customer events as required.
- Resolution of Current Product Concerns
Requirements
- BS in Engineering or other technical degree, or equivalent work experience.
- Knowledge of marine engines, engine systems, and electronic controls.
- Knowledge of system engineering methods.
- Knowledge of the marine industry and basic vessel design.
- Able and willing to perform in-vessel testing, troubleshooting, and repairs.
- Proficient with computers and common software programs.
- Exposure to or working knowledge of Six Sigma problem-solving tools.
- Ability to participate in team-based work groups.
- Strong written and oral communication skills.
- Strong interpersonal relationship skills.
- Strong negotiation and selling skills.
- Ability to remain calm and effective when dealing with difficult or unexpected situations.
- Basic project management skills.
- Ability to travel 4 days a week.
Preferred Qualifications
- MS in Engineering.
- Knowledge of vessel performance optimization.
- Knowledge of Naval Architecture Principles.
- Knowledge of Noise, Vibration, and Harshness (NVH) Principles.
- Knowledge of Finite Element Analysis.
- Certified Lean Six Sigma Greenbelt or higher.
Pay
The anticipated pay range for this position is $73,600 – $101,800 annually. The actual base pay offered will vary depending on job-related knowledge, skills, relevant experience, business needs, and geographic location. This position is also eligible for an annual discretionary bonus.
Benefits
- Medical, dental, and vision coverage.
- Paid vacation.
- 401k with up to 4% company match.
- Health Savings Account with company contribution.
- Wellbeing program.
- Product purchase discounts.