Product and Research Operations Manager

About the role

Cartesia's mission is to architect AI that learns from and interacts with the world like humans do. The team pioneers model architectures — including State Space Models (SSMs), invented by the founding team as PhDs at the Stanford AI Lab — to train efficient, large-scale foundation models. The company combines deep expertise in model innovation and systems engineering with a design-minded product engineering team to build and ship cutting-edge models and experiences. Cartesia is funded by Index Ventures, Lightspeed Venture Partners, Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks, and 90+ angels across many industries, including the world's foremost experts in AI.

Responsibilities

• Voice Production & Library: Support execution of voice production runs alongside the Voice Production Lead. Over time, own day-to-day production and library health reporting, take on more locales and volume, and build automations to streamline the process.
• Sourcing & Talent Logistics: Support voice sourcing alongside the Voice Library Lead. Build systems to source, vet, and create voices for the voice library with voice acting talent as well as vendors.
• Customer Voice Delivery & Enablement: Own customer-facing voice engagements end to end, driving customers to be successful with Cartesia's models. Drive voice-related GTM enablement.
• Ad-hoc Strategy and Growth Projects: Support ad-hoc strategy & operations work, especially around modeling products for TTS, STT, and other bets. Support Cartesia's growth in international markets on a project-by-project basis.

Requirements

• 3–6 years as an operator at a high-growth tech startup or in strategy consulting (MBB or similar)
• High agency — a proactive self-starter who can operate autonomously to get things done in ambiguous environments
• Customer-facing chops, with the ability to drive conversations with executives
• Semi-technical — comfortable using tools like Cursor, Claude Code, etc. to build lightweight systems, and understands core concepts of system design
• Genuine interest in operating with founder-level hunger, and real enthusiasm for voice and audio technology — you have opinions on it, not just interest

Qualifications

• Experience in the AI industry, especially in AI Strategy and Operations or Product Operations roles
• A track record of going out of your way to get things done proactively
• Builds lightweight systems autonomously
• Detail-oriented under volume; maintains attention to detail even with large volume of tasks
• Credible in front of GTM teams and customers without needing a lead in the room

Details

• In-office policy: In-person team based out of offices in San Francisco (US), London (UK), and Bangalore (India).
• Visa sponsorship: Provided on a case-by-case basis; dependent on role and location. Recruiter will discuss needs from the first call.
• Culture: Fast execution with high quality and design standards; open, inclusive culture focused on giving everyone resources to succeed.

Benefits

• Fully covered medical insurance along with dental and vision for you and your family
• 9 weeks paternity & 12 weeks maternity leave
• 401(k)
• Monthly commuter allowance stipend
• Flexible PTO — take as much time as needed to recharge
• Lunch, dinner, and plenty of snacks provided daily

Pay

Competitive base salary alongside attractive equity package.