***Product Analyst/Owner || Remote***

Location: Waltham, MA 02451 | Duration: 6-month contract (potential extension or conversion)

About the Role

We are seeking a Product Analyst (Technical Project Manager / Product Owner) to support the CDD/CTR product line. This role requires strong AML domain knowledge, experience gathering requirements, managing product backlogs, and working closely with cross-functional Agile teams to deliver software products.

Responsibilities

• Serve as Product Owner for CDD/CTR.
• Gather requirements and support the launch of new and existing AML product lines.
• Demonstrate a strong understanding of AML operations and software usage within financial institutions.
• Apply knowledge of AML requirements related to Fraud, SAR filing, CTR filing, and case management.
• Define and document user experience requirements.
• Create product documentation and user stories.
• Deliver software products, including end-user training and sales demonstrations.
• Work effectively as part of a self-organizing Agile team.
• Demonstrate understanding of the project lifecycle.
• Collaborate with cross-functional teams to achieve product objectives.
• Attend stand-ups, demos, sprint planning, and retrospectives with Laundry and Margaritas teams.
• Attend PS meetings and create PBIs based on recommended product enhancements.
• Manage and maintain the product backlog by creating PBIs and bugs in Azure (TFS).
• Represent the Product Team in backlog prioritization and lead weekly Product Review sessions.
• Partner with the UI team on product design, including ADA compliance.
• Assist with release notes, user guides, and product documentation.
• Collaborate on the strategic product roadmap.
• Monitor security findings to ensure resolution or exemption before SLA deadlines.
• Prioritize and communicate security findings to product management.
• Manage the third-party vendor Risk Assessment process.
• Serve as the Product Representative for SOC Audits by:
  • Acting as control owner for assigned audit items.
  • Providing requested documentation.
  • Managing audit documentation in SharePoint.
  • Performing required bi-weekly and quarterly reviews.
• Perform quarterly CDD user reviews, including management review, disabling invalid users, tracking/logging RITMs, and maintaining required documentation, screenshots, and proof.
• Handle CDD Change Requests (CRs) by attending approval meetings and maintaining a log of all CRs.
• Manage OFAC list changes and review updates with the Product Team.
• Open RITMs for:
  • Client CDD user access.
  • CDD updates, releases, and patches.
• Coordinate customer notifications for CDD upgrades and releases outside maintenance windows while maintaining copies and logs for SOC audit purposes.

Requirements

• Software AML Business Analyst experience.
• Experience gathering business requirements.
• Strong knowledge of AML operations within financial institutions.
• Knowledge of Fraud, SAR filing, CTR filing, and case management.
• Experience creating user stories and product documentation.
• Excellent written and verbal communication skills.
• Ability to present information clearly and effectively to all organizational levels.
• Experience with software product delivery, including user training and demonstrations.
• Experience working in Agile environments.
• Understanding of the project lifecycle.
• Experience working with cross-functional teams.

Tools & Technologies

• Outlook
• Azure DevOps (TFS)
• Microsoft Project 365
• Microsoft Copilot
• SharePoint
• Basic SQL
• Relational database understanding

Pay

Up to $48/hr with potential for 3-10 hours of overtime on occasion, as needed.