Product Analyst

About the role

We are seeking a Product Analyst to join our Data Platform team. This role plays a key part in driving data-driven insights and product analytics that directly improve member outcomes and Care Team effectiveness.

Responsibilities

• Partner with Product Managers, Care Team leads, and Area owners to translate business goals into measurable hypotheses and actionable insights that drive product enhancements and member outcomes
• Design and evaluate experiments (A/B tests and beyond) to validate product hypotheses and guide iteration
• Partner with Product and ML teams to measure the impact of new features, workflows, and personalization systems
• Build and maintain robust dbt models, dashboards, and self-serve analytics tools using Snowflake, dbt, and BI platforms
• Define, monitor, and communicate KPIs across product areas — member engagement, CGM utilization, Care Team effectiveness, and more
• Collaborate with Data Engineers to ensure the analytical layer is built on a reliable, well-structured data foundation
• Build data pipelines for analytics and insight generation using Python, dbt, and Snowflake
• Develop and implement data validation and monitoring strategies to ensure ongoing data integrity
• Create and maintain technical documentation including data models, metric definitions, and data dictionaries
• Contribute to the continuous improvement of data analytics processes and best practices
• Other duties as assigned

Qualifications

• Bachelor's degree in Computer Science, Statistics, Data Science, or related field (Master's preferred)
• 4–7 years of experience in product analytics, data analytics, or a similar role
• Experience partnering closely with Product Managers on strategy, roadmap, and execution
• Strong SQL skills — ability to write complex queries confidently and efficiently
• Proficiency with cloud data warehouses — Snowflake preferred
• Familiarity with BI tools such as LightDash, Tableau, or equivalent
• Strong business acumen — ability to connect data to product decisions and business outcomes
• Strong communication skills, with the ability to influence stakeholders across technical and non-technical teams

Bonus

• Experience with Python for data analysis (pandas, numpy)
• Familiarity with data pipeline tools (Airflow, Fivetran, Rivery, or Workato)
• Healthcare or digital health experience

Compensation and Benefits

The compensation range for this position is $130,000 - $140,000 annually. Twin offers a competitive compensation package, comprehensive benefits and perks, and a high level of flexibility for every Twin employee.