Product Ambassador, Automotive Keys - Nashville, TN

About the role

Hillman is looking for energetic, outgoing, and customer-focused Product Ambassadors to support our rapidly expanding Mobile Automotive Key business. As a Product Ambassador, you'll represent Hillman's innovative Mobile Automotive Key Services program, introducing customers to convenient key replacement and programming solutions at retail locations, community events, and dealership partners. Every interaction is an opportunity to create awareness, generate excitement, and help grow a business that's transforming the automotive services industry.

Responsibilities

• Serve as a knowledgeable and enthusiastic representative of Hillman's Mobile Automotive Services
• Engage customers through conversations, demonstrations, and educational interactions
• Promote automotive key replacement and programming services
• Generate qualified leads for our Mobile Locksmith and Sales teams
• Build excitement and awareness at retail locations, dealership partners, and community events
• Assist customers in identifying vehicle information such as year, make, and model
• Develop strong relationships with customers and business partners
• Support local marketing campaigns, promotions, and special events
• Gather customer feedback and market insights to support business growth
• Help increase service appointments, customer engagement, and brand awareness

Qualifications

• High School Diploma or GED preferred
• Previous experience in customer service, retail, hospitality, or sales is a plus
• Strong communication and interpersonal skills
• Friendly, confident, and comfortable initiating conversations
• Positive attitude with a desire to learn and grow
• Strong organizational and time-management skills
• Self-motivated and capable of working independently or as part of a team
• Basic computer and mobile device proficiency
• Interest in the automotive industry is a plus but not required
• Ability to stand for extended periods and lift up to 25 pounds when needed

Benefits

• Gain valuable experience in sales, marketing, and business development
• Strengthen customer engagement and relationship-building skills
• Build a foundation for long-term career growth
• Join an innovative and fast-growing business
• Work in a dynamic, people-focused environment
• Be part of a team that values initiative, energy, and creativity
• Create opportunities for advancement within Hillman
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holiday pay
• Employee Assistance Program (EAP)
• Supportive, team-oriented culture
• Opportunity to join a fast-growing and innovative business
• Paid training and professional development
• Career growth and advancement opportunities

Pay

• $22 hourly pay
• Car Allowance

Schedule

• Typical hours: 9:00 AM – 5:00 PM
• Thursday–Monday or Friday–Tuesday
• Weekend availability is required
• Schedules may vary based on business needs, special events, and promotional activities

Why Join Hillman

• Build valuable sales and relationship-management skills
• Work independently while owning your results
• Represent an innovative and growing service
• Develop connections with customers, retail partners, and local businesses
• Grow with a company investing in expansion and advancement opportunities