Produce Team Leader (Department Manager)

About the role

Provides overall leadership to the Produce team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, development, corrective actions and separations.

Responsibilities

• Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service.
• Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale.
• Makes hiring and separation decisions.
• Accountable for monitoring and achieving sales, purchasing, and labor targets.
• Maintains proper product assortment, merchandising, and inventory control.
• Establishes and maintains collaborative and productive working relationships with department leaders and with vendors.
• Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Requirements

• 24+ months retail experience including 12+ months of team leadership experience.
• Food safety certification. If not currently certified, will commit to completing certification within 6 months.

Skills

• Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends.
• Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Physical Requirements / Working Conditions

Must be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Pay

The wage range for this position is $22.40-$40.40 Hourly, commensurate with experience.

Benefits

Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks.