Produce Sales Specialist

About the role

The Product Sales Support Specialist serves as a key liaison between Sales, Planning Analysts, Category Management, and external partners such as brokers and vendor representatives. This role is responsible for resolving customer-related inquiries, facilitating cross-functional communication, and supporting product-related processes to ensure operational efficiency and customer satisfaction.

Responsibilities

• Act as the primary contact for Sales regarding supply-related inquiries.
• Collaborate with Supply Chain, Category Management, and external vendors to resolve product and supply issues.
• Communicate product-related information across internal departments and external contacts.
• Manage and resolve inquiries submitted through CRM technology, including product availability, pricing, specifications, and nutritional data.
• Collect and verify product specification data to support the creation of new product item codes.
• Other duties as assigned.

Qualifications

• A high school diploma or GED preferred.
• Minimum of 2 years of experience in sales or sales support, or 5 years of relevant industry experience.
• Experience working cross-functionally with Sales, Supply Chain, and external vendors is a plus.
• Strong analytical and problem-solving skills.
• Solution-oriented mindset.
• Proven ability to meet performance goals and deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with Salesforce or other CRM platforms preferred.
• Flexibility to work weekends and holidays as needed.

Pay

Salary of $65,000 to $75,000 with annual bonus potential depending on competency, experience, qualifications and skills.

Schedule

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Benefits

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Skills

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Benefits

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Shamrock Foods Company

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Equal Opportunity Employer

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