PRODUCE/PRIMETIME ASST DEPT LEADER
Kroger · Olive Branch, MS · 1 wk ago
On-siteAdministrativeFull-time
About the Role
Provide leadership support and direction during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and enhance the customer experience. Partner with the store leader and department leader to develop a high-performance culture where associates are aligned to the business strategy and receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Promote trust and respect among associates with a positive attitude; communicate company, department, and job-specific information to associates.
- Establish department performance goals and empower associates to meet or exceed targets through teamwork.
- Ensure orders are put up in a timely manner, working backstock, rotating product, and replenishing throughout the day.
- Train and develop associates on their job performance and participate in the performance appraisal process.
- Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products.
- Inform customers of produce specials and offer product samples to help customers discover new items.
- Ensure merchandising standards are being followed; review/inspect products for quality and freshness and take appropriate action.
- Create and execute sales promotions in partnership with store management.
- Inform and educate department associates about current, upcoming, and special in-store promotions, especially those that affect the department.
- Ensure in-stock behaviors are being executed daily.
- Implement the period promotional plan for the department.
- Ensure hourly conditioning is taking place so products are kept fresh and displays are clean.
- Make certain that backroom and prep areas are clean and 5S practices are being executed.
- Ensure a "good close" is being executed to achieve morning readiness.
- Plan and organize the inventory process, maintain awareness of inventory/stocking conditions, note any discrepancies, and train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of repair needs, and reporting customer or employee accidents.
- Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
- Adhere to all local, state, and federal laws and company guidelines.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Qualifications
- Minimum:
- Excellent oral/written communication skills.
- Ability to handle stressful situations.
- Knowledge of basic math (counting, addition, subtraction).
- Desired:
- High School Diploma or GED.
- Any produce or retail experience.
- Any management experience.
- Second language (speaking, reading, and/or writing).
Schedule
Primetime hours: 3p–7p Monday–Friday; 11a–7p Saturday/Sunday.