Produce Ops Specialist

About the role

Monitors, enforces, and supports execution of the Market merchandising plan for their department in assigned stores.

Responsibilities

• Travels to assigned stores working with the Department Manager and staff to share merchandising plans for departments to meet sales, gross and labor targets
• Works with and counsels department Managers and Store Directors in all aspects of product merchandising and customer service
• Visits stores and evaluates on overall department presentation, cleanliness and compliance to company policy and procedures
• Develops and maintains training programs that will ensure the availability of qualified associates to fill respective departments’ positions in the company
• Participates in departmental and divisional sales meetings
• Oversees departmental sales, labor and gross profit reporting from assigned stores
• Implements new merchandising programs and strategies and makes sure department staff is properly trained
• Monitors competitor activities
• Assists in opening new and remodeled stores
• Provides merchandising input back to Market Sales Managers and Assistant Sales Managers
• Measures store level performance through department sales, gross profit and labor percent
• Executes plans measured through store visits, reviewing results of plans, and observing store department conditions
• Determines success of training programs by reviewing and assessing evaluations
• Provides work guidance to store associates in areas such as product knowledge, sales and marketing techniques, understanding of profit and loss and compliance with company policies
• Trains department managers on the basics of the business and managing their department
• Provides input to Store Director on Store Department Manager evaluation

Qualifications

• Education Level: Bachelor’s degree in business or related field and/or previous experience in merchandising of assigned product area and retail sales experience preferred; Graduate of the Retail Management Certificate Program preferred
• Experience Level: Store Director, Assistant Store Director, or Department Manager experience

Skills and experiences

• Possess good written and verbal communication skills and deal effectively with a wide variety of people both in person and over the phone
• Possess a marketing orientation, good analytical and problem-solving abilities
• Possess math skills to complete straightforward analysis
• Possess strong leadership skills with the ability to lead and motivate others without directly supervising

Physical environment

• Most work is performed in a temperature-controlled environment
• Incumbent may sit for long periods of time at desk or computer terminal
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
• Store visits involve regular standing, walking, climbing stairs and movement in and around machinery and hazardous equipment, as well as backstage receiving and production areas
• Stooping, bending, twisting, and reaching may be required in completion of job duties
• Position may require some travel (up to 75%), including occasional weekend travel
• Workday is fast paced and stressful

Travel requirements

75%+ of time is spent traveling.

Pay

The pay range is $80,170 to $110,110 per year. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement.

Benefits

• Medical, dental, vision, disability and life insurance
• Sick pay (accrued based on hours worked)
• PTO/Vacation pay (accrued based on hours worked)
• Paid holidays (between 7–9 days annually)
• Bereavement pay
• Retirement benefits (pension and/or 401k eligibility)