Produce Manager-North Salt Lake

About the role

Lee’s Marketplace is a family-owned grocery chain dedicated to providing a delightful shopping experience for guests. The Produce Manager oversees the produce department, ensuring fresh, high-quality products are well-stocked and attractively displayed.

Responsibilities

• Lead all operations of the produce department, including planning, ordering, receiving, and merchandising.
• Schedule, train, and coach produce team members to ensure productivity and guest satisfaction.
• Maintain product freshness, rotate stock, and remove unsellable or expired items.
• Ensure accurate pricing, signage, and promotional displays to align with weekly ads and sales goals.
• Build attractive, full displays that follow company guidelines and seasonal promotions.
• Uphold cleanliness, sanitation, and food safety standards throughout the department.
• Provide prompt and friendly service to guests, answering product questions and accommodating special requests.
• Maintain department equipment and tools in safe and working condition.
• Monitor and report on department performance, analyze reports, and make improvements to meet financial goals.
• Support store-level initiatives, community involvement, and special events as needed.

Guest Service

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Promote and exemplify a high level of morale within the department and store.
• Handle customer inquiries and complaints effectively.

Product Handling

• Stock shelves and maintain displays according to store standards.
• Ensure product freshness by watching for quality in receiving, rotating stock, and checking expiration dates.
• Unload deliveries and organize stock rooms as needed.
• Check all incoming items for quality and expiration dates.
• Maintain an accurate inventory of Produce supplies.
• Use and train team on a first-in, first-out (FIFO) system to reduce waste.
• Ensure that all recipes are followed accurately to maintain product consistency and quality.
• Ensure that produce production goods are packaged appropriately to maintain freshness and comply with food safety regulations.
• Oversee the display of produce goods in the store, ensuring products are neatly arranged and rotated regularly for maximum freshness and appeal.
• Minimize product waste by tracking production quantities against sales.
• Dispose of waste properly or recycle according to store policies.

Cleanliness and Safety

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Ensure that all products are stored at the proper temperatures to prevent spoilage.
• Oversee hygiene practices for all produce staff, including regular hand washing, use of gloves, and proper sanitation of equipment.
• Report any safety hazards or equipment issues to Store Director.
• Report any safety hazards or equipment issues to Store Director.
• Adhere to all food safety and sanitation regulations.
• Ensure that products containing common allergens (e.g., nuts, dairy, gluten) are handled and labeled appropriately to avoid cross-contamination.

Department Financial Management

• Track daily, weekly, and monthly sales to ensure targets are met and identify areas for improvement.
• Create efficient schedules that align with sales forecasts and labor budgets, ensuring productivity without overspending.
• Conduct regular inventory counts and maintain accurate records to control costs and avoid overstocking or shortages.
• Order Produce products strategically to meet demand and prevent excess inventory, while working with vendors to ensure cost-effective purchasing.
• Review department financial statements, such as profit and loss reports, to assess performance and make informed decisions.
• Contribute to annual department budget planning and help manage expenses throughout the year.
• Monitor and reconcile department sales, shrink, and waste reports regularly.
• Approve and oversee markdowns, discounts, and department promotions.
• Assist with reconciling discrepancies in inventory or pricing as needed.
• Train staff on proper weighing, pricing, and labeling procedures to maintain accuracy.

Team Collaboration

• Work cooperatively with team members to achieve store goals.
• Communicate and support the Lee’s Marketplace Mission statement and Core Values.
• Conduct and participate in regular team meetings and training sessions.
• Assist other departments as needed.
• Work in a fast-paced, sometimes crowded, production environment with tact and patience.
• Work with team to ensure products are sold well before their expiration date.

Qualifications

• Age Requirement: 21yrs+
• Availability: Flexible, including evenings, weekends, and holidays
• Physical Requirements: Ability to stand, walk, twist, sit, and bend for extended periods; ability to lift and carry items weighing up to 50 pounds; manual dexterity for handling small objects and operating equipment; repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance; occasional stoop, crouch, kneel, or crawl.
• Tools and Machinery: Pallet jack, wheeler, trash compactor, blenders/mixers, slicers/knives, wrapping machine, scales, trays, pans, racks, tempering tools, temperature-controlled rooms, computers, phones, any other items seen fit for role.
• Education and Experience: High school diploma or equivalent; previous experience in retail or guest service; 2+ years of previous fresh food experience; previous leadership experience.
• Skills and Abilities: Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests; strong leadership abilities, with experience in training and developing staff; proven ability to motivate and inspire a team to achieve goals; strong analytical and decision-making skills to address operational challenges; ability to implement solutions quickly and effectively; strong organizational and multitasking abilities to manage various store operations simultaneously; ability to learn new technology quickly; ability to work in a fast-paced environment; ability to handle customer inquiries and complaints effectively; strong math skills; ability to read and follow instructions; good verbal communication skills.

Pay

Competitive hourly wage/salary.

Schedule

Flexible, including evenings, weekends, and holidays.

Benefits

• Health insurance
• Disability plans
• EAP
• 401k plans
• Supplemental Insurances
• 10% discount, restrictions apply
• Ace Hardware Discount at Lees Ace Hardware locations
• Paid Time Off to those who qualify