PRODUCE/LEAD CLERK

About the Role

Direct and supervise all functions, duties, and activities for the Produce department. Support the day-to-day operations, achieve sales and profit goals, and maintain quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create outstanding customer experiences through exceptional service and maintain a safe, clean, and fresh environment.
• Establish and monitor performance goals for the department, empowering associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on job performance, including inventory, stocking, CAO, Key Retailing, and other aspects.
• Create an environment where customers feel welcome, important, and appreciated by answering questions and recommending products.
• Offer product samples and inform customers of produce specials.
• Review and inspect products for quality and freshness, taking appropriate action with items that do not meet standards.
• Utilize Fresh Insights to ensure proper sell-through and shrink reduction.
• Recommend produce items to customers to ensure they get the products they want and need.
• Develop and implement a department business plan to achieve desired results.
• Implement the merchandising promotional plan for the department and keep associates informed of present, future, seasonal, and special ads.
• Monitor and control expenses for the department and maintain awareness of inventory/stocking conditions.
• Ensure price integrity, including shelf tags and promotional signs, and assist in the inventory process.
• Maintain proper temperatures in cases and coolers, and ensure temperature logs are kept up to date.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repair needs.
• Report all safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
• Adhere to all local, state, and federal laws, safety and food safety regulations, and company guidelines.
• Promote trust and respect among associates and communicate company, department, and job-specific information.

Requirements

• Minimum 18 years of age.
• Effective communication skills and knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.

Qualifications

• Management experience preferred.
• Produce experience desired.