Produce Clerk

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.

Responsibilities

• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Handle stressful situations effectively.
• Communicate clearly and effectively.
• Manage inventory and maintain product quality.
• Model the 3A's of Friendly: acknowledge, assist, and appreciate customers.
• Promote corporate brands and trust among associates.
• Create a welcoming environment for customers.
• Answer questions about products and suggest additional purchases.
• Prepare and display produce platters/trays.
• Inform customers of specials and recommend products.
• Prep, package, label, and inventory merchandise.
• Inspect products for quality and freshness.
• Report discrepancies and maintain temperature logs.
• Support minors, individuals with special needs, and older adults.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Resolve conflicts in a non-confrontational manner.
• Follow safety procedures and report incidents.
• Provide support through direct interaction with customers and employees.

Requirements

• Minimum ability to handle stressful situations.
• Effective communication skills.
• Basic math skills (counting, addition, subtraction).
• Current food handlers permit.
• Desired comparable retail experience.
• Second language proficiency (speaking, reading, writing).

Qualifications

• Desire to promote the company's core values.
• Ability to work cooperatively in a high-paced environment.
• Ability to manage conflict in a non-confrontational manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.
• Ability to provide support through direct interaction with customers and employees.