Produce Clerk

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.

Responsibilities

• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Handle stressful situations effectively.
• Communicate clearly and effectively.
• Manage inventory and maintain product quality.
• Model the 3A's of Friendly: acknowledge, assist, and appreciate customers.
• Promote corporate brands and trust among associates.
• Create a welcoming environment for customers.
• Answer questions about products and suggest items.
• Prepare and package merchandise.
• Inspect and report on product quality and freshness.
• Follow safety protocols and report incidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Resolve conflicts in a non-confrontational manner.
• Respect customer and business information.
• Support minors, individuals with special needs, and older adults.
• Follow directions and seek assistance when necessary.
• Report safety risks and illegal activities.

Requirements

• Minimum ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit.
• Desired comparable retail experience.
• Second language (speaking, reading, and/or writing).
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.
• Able to perform essential functions with or without reasonable accommodation.