Produce Clerk

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Responsibilities

• Handle stressful situations effectively
• Communicate clearly and effectively
• Manage inventory and stock products
• Respond to customer inquiries and provide recommendations
• Prepare and package produce platters/trays
• Monitor and maintain proper temperatures in cases and coolers
• Inspect and report on product quality and freshness
• Follow safety procedures and report any issues
• Support and assist through direct interaction with minors, individuals with special needs, and/or older adults

Requirements

• Minimum ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit
• Desired comparable retail experience
• Second language (speaking, reading and/or writing)
• Ability to work cooperatively in high-paced and sometimes stressful environments
• Ability to manage conflict in a reasonable, non-confrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Qualifications

• Knowledge of products sold within the department
• Ability to prepare and package merchandise
• Ability to communicate effectively with customers and colleagues
• Ability to work independently and as part of a team

Skills

• Customer service orientation
• Attention to detail
• Problem-solving skills
• Organizational skills

Benefits

Not specified

Pay

Not specified

Schedule

Not specified

Company Core Values

• Respect
• Honesty
• Integrity
• Diversity
• Inclusion
• Safety

Desired

• Comparable Retail Experience
• Second Language (speaking, reading and/or writing)

Role Model the 3A's of Friendly

• Acknowledge
• Assist
• Appreciate

Corporate Brand Promotion

• Promote trust and respect among associates
• Promote corporate brands to customers

Preventive Maintenance

• Comply with safety procedures
• Identify unsafe conditions and notify store management
• Notify appropriate department or store manager of any items in need of repair

Reporting

• Report product ordering/shipping discrepancies to the department manager
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management

Support and Assistance

• Support and assist through direct interaction with minors, individuals with special needs, and/or older adults