Produce Clerk

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.

Responsibilities

• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Handle stressful situations effectively.
• Communicate clearly and effectively.
• Manage inventory and display products appropriately.
• Respond to customer inquiries and suggest products.
• Prepare and package merchandise.
• Inspect and maintain product quality and freshness.
• Follow safety protocols and report incidents.
• Work cooperatively in a high-paced environment.
• Resolve conflicts in a non-confrontational manner.
• Support minors, individuals with special needs, and older adults.
• Follow directions and seek assistance when necessary.

Requirements

• Minimum ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit.
• Desired comparable retail experience.
• Second language (speaking, reading, and/or writing).

Qualifications

• Ability to model the 3A's of Friendly: acknowledge, assist, and appreciate customers.
• Ability to promote corporate brands and trust among associates.
• Ability to create a welcoming environment for customers.
• Ability to gain and maintain knowledge of products and respond to customer inquiries.
• Ability to prepare, package, and inventory merchandise.
• Ability to report discrepancies and maintain proper temperatures.
• Ability to reinforce safety programs and report incidents.
• Ability to practice preventive maintenance and report equipment needs.
• Ability to notify management of safety risks and illegal activities.

Skills

• Customer service orientation.
• Mathematical proficiency (basic counting, addition, and subtraction).
• Safe handling of products.
• Product knowledge and merchandising skills.
• Communication and interpersonal skills.
• Safety awareness and compliance.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.