Produce Clerk

About the role

As a key part of our retail and grocery store team experience, you'll ensure every shopper leaves ready to "boomerang" back again. You’ll handle each interaction with professionalism and care, making a positive impact every day.

Responsibilities

• Engage with Guests: Provide outstanding customer service in-person and via phone to all guests by assisting guests in finding items, taking orders and special requests, and addressing guest concerns.
• Maintain Stock Levels: Ensure all items are well-stocked and displayed according to company standards. Rotate products using the first-in, first-out method to ensure freshness.
• Ensure Cleanliness & Food Safety: Keep the sales floor and cooler clean, organized, and free of spills or messes at all times. Regularly log temperatures of produce items, and complete rotation sheets & shrink recording daily.
• Maintain Supplies & Produce Cooler: Ensure produce supplies such as roll bags and twist ties are well-stocked. Rotate items within the cooler using the first-in, first-out method. Order specific products such as dips, spices, and herbs, as needed.
• Teamwork: Perform other duties as needed to support the team.
• Honor Commitments: Maintain regular, timely attendance in compliance with the work schedule, and provide adequate notice to find a replacement for occasional absences.

Requirements

• Customer Service Skills: Ability to engage with guests and provide outstanding service.
• Communication: Good oral and written communication skills.
• Teamwork: Ability to work effectively with a diverse team in a fast-paced environment.
• Safety Awareness: Understanding of safety requirements and company safety policies. Apply on-the-job safety training to recognize and react to possible safety hazards on store premises, and utilize equipment such as trash compactors, balers, slicers, etc.
• Knowledge: Knowledge of the retail food business and perishable department operations.

Physical Demands and Work Environment

• Lifting up to 50 pounds on an occasional basis.
• Full range of upper body motion.
• Must be able to work at a fast pace.
• May be exposed to extreme temperatures.

Schedule

The Produce Clerk is a part-time position, scheduled for 28 hours a week or less. Shifts will vary and may include weekdays, weekends, and holidays.

Benefits

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. Schedules are provided two weeks in advance, offering greater predictability and flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options designed to fit your needs.
• Support: Associates receive support for total well-being, including 3 weeks of paid parental leave, a fitness reimbursement program, an Employee Assistance Program (EAP), and LEAPCare Care Coaches for confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues, and depression or anxiety.
• Save for Your Future: Festival Foods offers a 401(k) plan with an annual discretionary match to help associates plan for retirement.