Produce Clerk

About the role

Festival Foods is a Wisconsin grocer dedicated to serving its communities and providing exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin. This role is a part-time position, scheduled for 28 hours a week or less, with shifts varying and including weekdays, weekends, and holidays.

Responsibilities

• Engage with Guests
• Provide outstanding customer service in-person and via phone to all guests by assisting guests in finding items, taking orders and special requests, and addressing guest concerns.
• Maintain Stock Levels
• Ensure all items are well-stocked and displayed according to company standards. Rotate products using the first-in, first-out method to ensure freshness.
• Maintain Cleanliness & Food Safety
• Keep the sales floor and cooler clean, organized, and free of spills or messes at all times. Regularly log temperatures of produce items, and complete rotation sheets & shrink recording daily.
• Maintain Supplies & Produce Cooler
• Ensure produce supplies such as roll bags and twist ties are well-stocked. Rotate items within the cooler using the first-in, first-out method. Order specific products such as dips, spices, and herbs, as needed.
• Teamwork
• Perform other duties as needed to support the team.
• Honor Commitments
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

Qualifications

• Customer Service Skills
• Ability to engage with guests and provide outstanding service.
• Communication
• Good oral and written communication skills.
• Teamwork
• Ability to work effectively with a diverse team in a fast-paced environment.
• Safety Awareness
• Understanding of safety requirements and company safety policies.
• Physical Demands and Work Environment
• Full range of upper body motion. Must be able to work at a fast pace. May be exposed to extreme temperatures.

Benefits

• Associate Discount
• Industry-leading 15% off your grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay
• Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling
• Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance
• Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Total Well-being Support
• Support for your total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future
• Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

Pay

Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Schedule

The Produce Clerk is a part-time position, scheduled for 28 hours a week or less. Shifts will vary and may include weekdays, weekends, and holidays.