Produce Clerk

About the role

At Festival Foods, our Produce Clerk plays a vital role in maintaining stock levels, providing exceptional customer service, and upholding our high standards of care. You’ll ensure every shopper leaves ready to "boomerang" back again by engaging with guests, maintaining cleanliness and food safety, and supporting the team in a fast-paced environment.

Responsibilities

• Engage with Guests: Provide outstanding customer service in-person and via phone by assisting guests in finding items, taking orders and special requests, and addressing concerns.
• Maintain Stock Levels: Ensure all items are well-stocked and displayed according to company standards. Rotate products using the first-in, first-out method to ensure freshness.
• Ensure Cleanliness & Food Safety: Keep the sales floor and cooler clean, organized, and free of spills or messes. Regularly log temperatures of produce items and complete rotation sheets & shrink recording daily.
• Maintain Supplies & Produce Cooler: Ensure produce supplies such as roll bags and twist ties are well-stocked. Rotate items within the cooler using the first-in, first-out method. Order specific products such as dips, spices, and herbs, as needed.
• Teamwork: Perform other duties as needed to support the team.
• Honor Commitments: Maintain regular, timely attendance in compliance with the work schedule, and provide adequate notice to find a replacement for occasional absences.

Requirements

• Customer Service Skills: Ability to engage with guests and provide outstanding service.
• Communication: Good oral and written communication skills.
• Teamwork: Ability to work effectively with a diverse team in a fast-paced environment.
• Safety Awareness: Understanding of safety requirements and company safety policies. Apply on-the-job safety training to recognize and react to possible safety hazards on store premises, and utilize equipment such as trash compactors, balers, slicers, etc.
• Knowledge: Knowledge of the retail food business and perishable department operations.

Physical Demands and Work Environment

• Lifting up to 50 pounds on an occasional basis.
• Full range of upper body motion.
• Ability to work at a fast pace.
• May be exposed to extreme temperatures.

Schedule

The Produce Clerk is a part-time position, scheduled for 28 hours a week or less. Shifts will vary and may include weekdays, weekends, and holidays.

Benefits

• Associate Discount: 15% off grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly. Part-time store associates receive a $1 premium per hour on Sundays and select holidays.
• Two-Week Advanced Scheduling: Schedules are provided two weeks in advance for better planning and flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options.
• Support for Well-Being: Includes 3 weeks of paid parental leave, a fitness reimbursement program, an Employee Assistance Program (EAP), and LEAPCare Care Coaches for confidential care support.
• Save for Your Future: 401(k) plan with an annual discretionary match to support retirement savings.