Produce Assistant Manager - Plum Market

About the role

The Produce Assistant Manager is responsible for the exceptional execution of retail Customer Service by the entire department. They report directly to the Manager of Produce and in their absence, they are to lead the team.

Responsibilities

• Manage department inventory, margin, labor budgets, pricing integrity, and merchandising standards.
• Ensure all Produce Team Members receive proper training and supervision.
• Ensure the highest level of execution in regards to ordering, receiving, unloading, storage, rotation, merchandising and building of displays.
• Daily quality walks and quality of the overall department.
• Ensure that each item on the floor has a sign and is in the system correctly.
• Communication to each team member (product, seasonal changes, floor direction).
• Model and provide exceptional Guest Service.
• Effectively resolve Customer issues.
• Along with the Manager, train, mentor and coach Team Members to succeed.
• Maintain budgeted comps and margins for the department.
• Invent and order for the department and keep up to date purchase journals.
• Meet all deadlines in terms of invoices, purchase journals, scheduling etc.
• Ensure all compliance logs are completed as necessary.
• Give feedback to the Manager in terms of performance reviews.
• Effectively communicate with Customers, Team Members and Store Leadership.
• Ensure Team Member compliance of all relevant Plum Market policies and standards.

Requirements

• Ability to model and provide exceptional retail Customer Service.
• Must have a love of natural, organic and local Produce.
• Able to lead by example and set clear expectations.
• Must have Produce product knowledge.
• Able to oversee and train all proper rotation techniques.
• Excellent written and verbal communication skills; strong organizational skills.
• Must be proficient in Microsoft Word, Excel and E-mail.
• Able to work a variety of retail shifts including nights, weekends and holidays.
• Stand and walk for up to 4 hours without a break.
• Able to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted.

Qualifications

• Proven experience in a similar role.
• Experience in a fast-paced retail environment.
• Strong leadership and interpersonal skills.
• Knowledge of produce and food safety practices.

Skills

• Exceptional customer service skills.
• Produce product knowledge.
• Effective communication and problem-solving abilities.
• Organizational and time management skills.
• Microsoft Office proficiency.

Benefits

• Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.
• 401(k) with Company Match – Available after just six months.
• Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.

Pay

• Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
• Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.

Schedule

• Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.