Produce Assistant

About the role

The Produce Assistant is responsible for assisting the Produce Manager in the successful operation and profitability of the produce department.

Responsibilities

• Providing World Class Customer Service as a number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Creating an inviting, full and shopable produce department.
• Assisting the produce department manager in ordering for the department and maintaining accurate inventory levels.
• Assisting the department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
• Setting and maintaining the department on a daily basis including ensuring that the produce rack is consistently fresh, full and abundant throughout the day.
• Culling, crisping, rotating and properly handling/storing produce.
• Ensuring only certified organic produce is ordered and received.
• Ensuring all in-stock products/conditions meet company standards.
• Ensuring that all tools and equipment are cleaned in accordance with health department and company standards.
• Receiving all incoming produce orders per company standards.
• Offering and following up on special orders.
• Assisting in training and monitoring department personnel.
• Conducting active and passive demos.
• Working with the department manager to address performance issues within the department.
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Maintaining the safety and security of customers and employees.
• Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
• Continually increasing product knowledge.
• Utilizing email and IS programs as needed.
• Completing DSR and the closing cash processes may be required absence of any other qualified employee.
• Working a schedule based on store needs which includes evenings, weekends, holidays.
• Position requires working five days, 40 hours per week and attending mandatory store meetings.
• This position has limited Manager on Duty functions but is never intended to be the overall Manager on Duty for the store.
• Although this is a general outline of job responsibilities all employees are expected to be “hands on” and