Produce Assistant

About the role

Responsible for performing all clerical functions as it relates to the AWG Brands Divisional office. Assist with the coordination of the annual Food Shows and provides ultimate customer service to AWG Member Stores.

Schedule

Monday-Friday, 7am - 4pm

Responsibilities

• Handle customer calls, addressing inquiries and providing support
• Receive and process customer orders efficiently
• Process store credits requested via call, text, and email
• Monitor and review purchase orders (POs) in iTrade, ensuring timely adjustments and communicating changes to buyers
• Print and adjust passings as necessary; ensure accuracy in documentation
• Review and close received POs, identifying and rectifying discrepancies
• Print daily tenders and balance freight accordingly
• Manage "in transit" PO lists in iTrade, making necessary adjustments and contacting buyers for discrepancies
• Create and distribute produce text blasts to customers
• Set up and adjust prebooks in web sales, checking produce trays for accuracy
• Assist in implementing price changes and ensuring accuracy of price and date information
• Enter and manage West Coast POs for upcoming loading schedules; liaise with vendors via email
• Coordinate and key in bookings for the following week
• Maintain and update buyer spreadsheets with PO numbers and pickup numbers
• Support sales efforts by helping to sell off push lists

Qualifications

• Degree or equivalent; or one to two years related experience and/or training; or equivalent combination of education and experience
• Demonstrated experience with MS Word, Excel, PowerPoint, and Access
• Knowledge of AWG systems/programs including SCM, ADW, PCOMM, People Soft, DLX, StoreFront, Arc, On Demand, Service Now, Notepad and Concur
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

Physical demands

• Regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear
• Frequently required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell
• Must occasionally lift and/or move up to 10 pounds
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Work environment

The noise level in the work environment is usually moderate.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account
• Dependent Care Flexible Spending Account
• Paid Vacation and holidays
• 401(k)
• Tuition Reimbursement
• Basic and Supplemental Life and AD&D
• Employee Assistance Program
• Short-Term and Long-Term Disability
• Wellness Programs