Processor - Fayetteville

About the role

The Processor is responsible for processing files from submission through to closing, coordinating with all departments, underwriting, loan officers, and the Processing Supervisor to ensure timely and compliant loan processing.

Responsibilities

• Review and analyze credit, income, assets, and collateral upon receipt of loan to determine needs for underwriting to make a reasonable credit decision.
• Communicate document requirements and conditions to borrowers and referral sources as needed consistent with corporate communication policies.
• Obtain credit supplements, verifications of employment, verifications of deposit, clear fraud alerts, title commitments, transcripts, appraisals, builder documentation and other third‑party information to validate application data.
• Utilize DU, LP and GUS for evaluating agency eligible transactions; review findings and determine documentation and supporting information needed for underwriting approval.
• Work with underwriting and closing departments to facilitate an efficient and compliant transaction.
• Respond to post‑closing requests for additional documentation or system updates to ensure timely loan sales.
• Conduct weekly pipeline meetings with sales and provide regular communication to ensure a total team approach for exceptional customer service.
• Process an average of 14 closed loan files per month.
• Review initial submissions from sales within 48 hours and provide welcome call and follow‑up email to the borrower.
• Submit loans to underwriting within 5 business days of receipt.
• Submit CD Requests to closing 7 or more business days prior to closing.
• Resubmit loans for CFD or CTC at least 6 days prior to closing.

Requirements

• Ability to obtain NMLS licensing, bond certifications, and other educational certifications as requested by management.