Process Specialist

Responsibilities

• Enter variety of data using current technology
• Prepare and sort documents for data entry
• Create and maintain logs for tracking purposes
• Review and enter data updates in the systems
• Review discrepancies in data received
• Provide effective communication daily with clients, vendors and co-workers in a professional, courteous manner in person, telephonically or via email.
• Performs other duties as required (i.e., printing and scanning documents, proofing documents, etc.)
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
• Serve as back up in a team member’s absence and assist other teams when required.

Qualifications

• Previous experience in customer service, data entry or other related fields
• Excellent typing skills
• Strong organizational skills
• Deadline and detail-oriented