Process Quality Leader
Join our mission to lead the future of snacking by offering the right snack, at the right time, made the right way. Work for a global company with iconic brands and support the Clif Bar business, making impactful changes to your career, community, planet, and life.
This onsite role is based in Twin Falls, Idaho at the Clif Bar Plant.
About the Role
The Process Quality Leader is a compassionate leader responsible for ensuring the end-to-end manufacturing process complies with all Quality and Food Safety requirements to meet and exceed consumer and customer expectations. This includes ownership of specific program elements such as traceability, specification management, HACCP, X-Ray & Metal Detection, net content, hold and release, and more. The role partners with multi-disciplinary teams to identify and eliminate quality losses—including consumer complaints—using Integrated Lean Six Sigma (IL6s) tools.
Responsibilities
- Ensure all quality objectives, goals, and targets in the factory (including regional and global commitments) are met.
- Develop and track the department’s budget and eliminate losses.
- Conduct regular plan-do-act-check assessments to plan, execute, and adjust targets as needed.
- Ensure strict adherence to all appropriate laws, food safety quality standards, and consumer requirements for manufactured products.
- Manage crisis situations internally and externally in ways that support the company’s image, policies, and business.
- Lead and manage a team of Food Safety & Quality Specialists/Technicians to audit manufacturing lines for compliance during production.
- Organize, motivate, and coach the team on desired outcomes, driving the Quality culture agenda on the production floor.
- Manage team expectations, schedules, and ensure proactive support.
- Lead root cause analysis and corrective action efforts for consumer complaints and quality losses.
- Apply Integrated Lean Six Sigma tools to drive measurable improvements in quality performance.
- Develop and manage key food safety metrics, analyze data trends, and provide regular reports to leadership.
- Develop and deliver comprehensive food safety training programs for all levels of employees, including specialized training on emerging trends, regulations, and risk mitigation strategies.
- Serve as a food safety and quality expert, collaborating with cross-functional teams (Production, Maintenance, Engineering, etc.) to integrate food safety into all aspects of the business.
- Support internal and external food safety & quality audits, ensuring continuous compliance with regulations and standards.
- Ensure programs are always audit-ready and maintain documentation in accordance with regulatory and company standards.
Requirements
- 5 years of experience in Quality/Food Safety within a food manufacturing environment.
- Minimum of 3 years of people leadership or supervisory experience.
- Knowledge of Integrated Lean Six Sigma (Total Productive Maintenance) tools to address quality losses.
- Working knowledge of HACCP, GMPs, and food safety regulatory requirements.
- Advanced computer skills; proficiency with Microsoft Office and excellent MS Excel skills.
- Excellent written and verbal communication skills.
Preferred Qualifications
- Post-secondary degree in a science-related field: Food Science, Engineering, Chemistry, Microbiology, or equivalent.
- PCQI (Preventive Controls Qualified Individual) certification.
- HACCP certification.
- FSSC 22,000 knowledge.
- SAP knowledge.
Behavioral Competencies
- Initiative-taking to investigate, act, and make decisions without being prompted.
- Ability to work independently with limited supervision.
- Ability to work in a team environment with a professional and optimistic attitude.
- Ownership & Accountability.
- Coaching & Developing Others.
- Analytical Thinking & Problem Solving.
- Cross-Functional Collaboration.
- Continuous Improvement Mindset.
Schedule
Normal office hours on weekdays (Monday to Friday), with flexibility required to support sporadically on weekends and off-hours to connect with the core team and Quality Specialists.
Pay
The base salary range for this position is $97,300 to $133,815, depending on experience, skills, education, and location. This position is also eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
Benefits
- Health insurance, wellness, and family support programs.
- Life and disability insurance.
- Retirement savings plans.
- Paid leave programs and education-related programs.
- Paid holidays and vacation time.
- Within-country relocation support available; minimal support offered for voluntary international transfers.