process operator, 12-hour Rotating Shift

About the role

The Role at Starbucks is an exciting opportunity to join our dynamic team. We are seeking a highly motivated individual to lead our customer service initiatives.

Responsibilities

• Manage customer interactions to ensure high levels of satisfaction.
• Train and mentor team members on best practices in customer service.
• Develop and implement strategies to enhance customer loyalty programs.
• Collaborate with cross-functional teams to improve operational efficiency.

Requirements

• Bachelor's degree in Business Administration, Customer Service, or related field.
• Minimum 3 years of experience in customer service or a related field.
• Proven ability to manage and motivate a team.
• Strong communication and problem-solving skills.

Qualifications

• Experience with CRM systems.
• Knowledge of industry trends and best practices in customer service.
• Ability to work flexible hours including evenings and weekends.

Skills

• Excellent interpersonal and communication skills.
• Strong organizational and time management skills.
• Proficient in Microsoft Office Suite.

Benefits

At Starbucks, we offer competitive benefits including health insurance, retirement plans, and paid time off.

Pay

Salary range: $50,000 - $70,000 annually.

Schedule

Flexible schedule with potential for evening and weekend shifts.