Process Manager, Real Estate Program Management

About the Company

QTS Data Centers stands at the forefront of today’s dynamic digital transformation, empowering customers’ strategic growth initiatives as a global leader in digital infrastructure. As AI and cloud technologies drive demand for speed, capacity, and innovation, QTS designs, builds, and operates advanced data centers worldwide with a commitment to sustainability and renewable energy. Backed by Blackstone, QTS is positioned for ambitious growth and innovation, fostering a mission-driven culture where team members shape the future of digital infrastructure.

About the Role

The Process Manager, Real Estate Program Management serves as the centralized point of coordination for business integration process execution, ensuring the successful planning, coordination, and execution of large-scale hyperscale data center projects. This role collaborates closely with data center design, procurement, construction, finance, legal, sales, and delivery teams to consolidate information, coordinate workflows, and maintain operational alignment across business units.

Responsibilities

• Serve as the primary point of coordination for business integration process execution across data center delivery projects, ensuring alignment of standardized day-to-day activities.
• Act as the connective layer across business integration teams.
• Consolidate project-level inputs, updates, and deliverables into standardized, portfolio-level communication flows.
• Ensure critical data is consistently accessible, clear, and distributed across cross-functional stakeholders.
• Coordinate and facilitate cross-functional workstreams between key stakeholders (Legal, Development, Construction, Finance, Operations, and Sales).
• Support project teams by ensuring access to standardized processes, required inputs and documentation, and clear communication channels.
• Identify gaps in information flow or process execution and resolve them in real time.
• Reinforce consistent use of defined tools, trackers, and communication frameworks.
• Continuously refine and improve process and communication workstreams in conjunction with the Business Integration Change Management team.

Requirements

• Bachelor’s degree or equivalent relevant experience.
• 5+ years of experience in data center delivery, construction, change management, process management, real estate development, business integration, or a related field.
• Experience managing standardized processes and operational workflows.
• Strong ability to collaborate across teams and influence stakeholders without direct authority.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• High proficiency in Microsoft Office (Word, Excel, Project).
• Strong organizational and multitasking ability.
• Self-motivated and adaptable.
• Ability to work independently and collaboratively.
• Capable of meeting tight deadlines.

Benefits

• Roth and Traditional 401(k) matching contributions with immediate vesting.
• Bonus or commission eligibility for every employee.
• Generous PTO, Paid Volunteer Days, and Floating Holidays.
• Stock Purchase Plan (SPP).
• 11 paid holidays annually, with holiday compensation when worked.
• Pet and Legal Insurance.
• Q-Rest Sabbatical Program.
• Q-Anniversary Service Award Program.
• Parental Leave for primary and secondary caregivers.
• Military Benefits Package.
• QTS Charitable Matching Gift Program.
• QTS Scholarship for Employee Dependents.
• QTS Crisis Fund.
• Wellness Program.
• Tuition Reimbursement Program.