Process Management Specialist; Continuous Improvement

Responsibilities

• Apply core principles of process design, including process mapping, modeling, measurement, improvement, and management
• Develop enhanced procedures using Lean, Six Sigma, and DMAIC methodologies
• Lead process rollout efforts, including creating training materials and training staff on updated procedures
• Align business processes with technology solutions to drive system optimization
• Manage document lifecycle processes across Suncoast platforms such as Oracle, Bolton, SharePoint, and other Document Management Systems (DMS)
• Identify documents requiring template creation, updates, or publishing
• Collaborate with stakeholders to ensure documentation complies with branding, regulatory, and operational standards
• Manage, integrate, and validate data across multiple systems to ensure accuracy and consistency
• Develop and maintain performance tracking systems and dashboards
• Partner with leadership and business units to identify reliable KPI data sources and integrate system data for visual analytics
• Ensure alignment and consistency between historical and current reporting practices
• Serve as a bridge between operational teams, leadership, vendors, and technical stakeholders
• Troubleshoot system and process issues, identifying scalable solutions
• Communicate findings, recommendations, and process changes clearly to diverse audiences

Qualifications

• Education: Bachelor’s degree or equivalent experience
• Minimum of 2 years of experience in operations or business improvement
• Industrial Engineering experience is a plus
• Production Plant experience highly preferred
• Required Skills & Qualifications: Strong understanding of process design principles and methodologies (process mapping, modeling, measurement, optimization); proven data analysis skills with the ability to make informed decisions and track performance trends; exceptional interpersonal and communication skills for cross-functional collaboration; strong organizational and problem-solving abilities with high attention to detail; technical proficiency with systems such as Oracle, SharePoint, and any DMS platforms

Preferred Certifications

• BPM Specialist Certification

Additional Information

• Salary Range: $80,000 - $94,000
• Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law
• Benefits: 401(k) + matching Health, Dental, Vision insurance Life insurance Paid time off (PTO) Holiday Pay
• Suncoast is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply.