Process Leader- Shipping and Transportation

Responsibilities

• Serve as a coach and mentor for Process Leads and hourly shipping personnel.
• Provide hands-on training to new Process Leads on documentation, pre-shift meetings, trailer inspections, and shipment accuracy.
• Partner with the Warehouse/Shipping Manager and Supervisors to roll out new processes, standards, and improvement initiatives.
• Aid in daily coordination of department operations — including order fulfillment, inventory accuracy, trailer loading, and documentation compliance.
• Lead or assist with daily, weekly, and monthly inventory counts of trays, pallets, and finished goods.
• Verify BOLs, pack lists, and shipping documentation for accuracy and compliance.
• Communicate daily with Supervisors and Management regarding performance, training needs, and departmental issues.
• Collaborate with Maintenance and Quality teams to prioritize work requests and address any equipment or product quality issues impacting shipments.
• Identify and communicate improvement opportunities in safety, quality, and efficiency.
• Support cross-training and upskilling programs to increase team flexibility and bench strength.
• Participate in coaching conversations and performance follow-up with team members, escalating issues as necessary.
• Ensure all trailers are inspected, sealed, and released according to policy.
• Model Klosterman’s core leadership behaviors — safety focus, accountability, teamwork, and continuous improvement.
• Provide leadership coverage and decision-making support in the absence of a Supervisor.