Process Lead, Lansdowne, #384

Responsibilities

• Pack orders and receive inbound inventory during low vol / min staffed periods
• Completing ICQA in low vol / min staffed periods
• Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product
• Quarterback and direct all associate activities during the shift
• Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance
• Ensure completion of close/open checklists for OA team
• Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed
• Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)
• Manual intervention of driver routing & dispatching. Shelf move activities (for reorganization & backstock)
• Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.)
• Conduct damage + expiry process audits
• Absorb and troubleshoot/ root cause analysis for defects within shift
• Complete additional assigned duties based on the needs of the business

Qualifications

• 2 years of internal Gopuff experience
• 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience
• 1+ years of experience in improving processes and efficiencies
• ServeSafe Certification highly preferred
• Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends
• Team-oriented mentality

Pay

Lansdowne, PA: USD $18.70/hr