Process Lead - Commercial
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We partner with producers and customers to source, make, and deliver products that are vital for living, enabling businesses to grow, communities to prosper, and consumers to live well. This position is in our Food Enterprise, serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products, including poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa, and chocolate.
About the role
The Process Lead - Commercial designs, implements, and manages optimal process solutions to enable best-in-class operations and meet growth and efficiency goals. This role performs process management activities with minimal supervision, including designing, documenting, and optimizing processes, monitoring performance, recommending improvements, and adopting business process management practices. The Process Optimization Lead drives the adoption of streamlined and aligned end-to-end processes across the commercial ecosystem.
This position is located in Wayzata, MN or Wichita, KS with regular in-office commitments and is not open to remote work at this time. Relocation assistance will not be provided.
Responsibilities
- Process Strategy: Partners to align and implement the process strategy for a specific set of processes, including setting priorities, defining roadmaps, resources, responsibilities, and tools.
- Process Design: Designs processes in line with business requirements and process maturity, ensuring standardization, harmonization, and simplification.
- Technology Enablement: Ensures support of enterprise resource planning and other systems deployment projects to facilitate business readiness and technology enablement decisions. Monitors post-deployment process performance and takes stabilization measures.
- Process Documentation & Training: Creates, reviews, and documents global policies, standard operating procedures, work instructions, and job aids, ensuring compliance with business process management standards. Identifies knowledge gaps and training needs, recommends training approaches, and delivers standard process training and certification.
- Process Governance: Analyzes process variation needs and influences to maintain harmonization, standardization, and simplification where differentiation does not add value. Maintains up-to-date and compliant process documentation and adopts taxonomy changes.
- Stakeholder Engagement & Change Impact: Engages with relevant partners to align the implementation of process strategy and key initiatives, assess change impact, and ensure successful implementation of process solutions.
- Process Performance: Partners to define key performance indicators to measure process effectiveness, monitors the impact of process improvements, identifies and recommends risk mitigation options, and benchmarks metrics internally and externally.
- Process Improvement: Analyzes process data to support process mining and continuous improvement initiatives, partners to find opportunities for standardization and workflow improvement, and recommends actionable plans to eliminate deficiencies and enhance customer and employee experience.
Qualifications
- Minimum Qualifications:
- 4+ years of relevant work experience (typically reflects 5+ years).
- Bachelor’s degree in Business, Business Administration, Supply Chain Management, Finance, Marketing, Economics, International Business, Accounting, Entrepreneurship, or equivalent work experience.
- Experience with end-to-end commercial processes.
- Demonstrated track record of identifying, prioritizing, and delivering initiatives that improve efficiency, effectiveness, customer experience, risk management, or cost performance.
- Strong partnership and communication skills with the ability to influence leaders and drive alignment across business, technology, and functional teams without direct authority.
- Experience leading strategic initiatives from opportunity identification through execution, adoption, and value realization.
- Preferred Qualifications:
- Experience with CRM (Customer Relationship Management), CPQ (Configure Price Quote), and/or Customer Portal solutions.
- Lean Six Sigma training and Black Belt attainment.
- SAP experience in the Commercial space (contracts, pricing).
Pay
The expected salary for this position is $97,000 to $132,000, depending on factors such as location, certifications, education, and experience. This position is eligible for a discretionary incentive award based on company performance and individual contributions.
Benefits
Minnesota Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 48 hours per calendar year unless otherwise provided by law.