Process Improvement Project Analyst Principal

Accountabilities

• Lead enterprise-wide and highly complex cross-functional transformation initiatives using Lean Six Sigma and continuous improvement methodologies.
• Identify process improvement opportunities, define future-state operating models, and deliver measurable financial, operational, customer, and employee outcomes.
• Partner with senior and executive leaders to shape strategic decisions, align stakeholders, and drive successful transformation efforts.
• Establish and maintain continuous improvement standards, frameworks, tools, dashboards, reporting structures, and value measurement practices.
• Develop and execute improvement strategies that support operational maturity, scalability, and long-term business performance.
• Apply healthcare, industry, and operational insights to identify emerging opportunities and influence strategic priorities.
• Mentor and coach process improvement professionals and business partners in Lean Six Sigma methods, project execution, facilitation, and change leadership.
• Build organizational capabilities through training, governance, knowledge sharing, and advancement of continuous improvement practices.
• Use advanced analytics, data visualization, and business insights to validate root causes, measure results, and guide decision-making.
• Support enterprise change initiatives by promoting adoption, sustainability, and long-term benefit realization.

Requirements

• The ideal candidate is an experienced process improvement leader with strong analytical capabilities, business acumen, and a proven ability to influence enterprise-level change.
• This role requires expertise in Lean Six Sigma, transformation management, stakeholder engagement, and data-driven decision-making.
• Bachelor’s degree in Business, Engineering, Information Technology, Healthcare, Operations, or a related field, or equivalent professional experience.
• 7+ years of experience in process improvement, Lean Six Sigma, business analysis, operational excellence, or project management.
• Lean Six Sigma Black Belt certification required.
• Experience leading complex enterprise and cross-functional transformation initiatives.
• Strong ability to analyze ambiguous business challenges, establish solutions, and deliver measurable improvements.
• Advanced proficiency in data analysis, statistics, visualization, and translating insights into business actions.
• Excellent executive communication, facilitation, leadership, and stakeholder management skills.
• Demonstrated ability to influence senior leaders and build alignment across diverse teams.
• Strong coaching and mentoring abilities with experience developing continuous improvement capabilities.
• Strategic thinker with strong business judgment, systems thinking, and change leadership skills.
• Experience in healthcare, pharmacy benefit management, regulated industries, or large-scale operational environments preferred.
• Master’s degree in Business, Engineering, Healthcare Administration, Operations Management, Data Analytics, or a related field is preferred.
• Lean Six Sigma Master Black Belt certification is a plus.
• Project Management Professional (PMP) certification or equivalent advanced project/program management certification preferred.
• Experience with automation, artificial intelligence, predictive analytics, process mining, business intelligence, or advanced data science tools is beneficial.
• Experience building enterprise continuous improvement programs, centers of excellence, or operational excellence frameworks is preferred.
• Familiarity with organizational change management methodologies such as Prosci or ADKAR is a plus.
• Must be eligible to work in the United States without requiring work visa or residency sponsorship.

Benefits

• Competitive salary range of approximately $94,000 - $160,000 annually, based on experience, skills, and qualifications.
• Remote work opportunity with flexibility.
• Comprehensive benefits package including healthcare coverage and employee support programs.
• Retail and financial wellness benefits.
• Opportunities for professional growth, leadership development, and continuous learning.
• Ability to work on impactful transformation initiatives that improve healthcare operations.
• Collaborative environment focused on innovation, purpose, and operational excellence.
• Opportunities to influence enterprise strategy and develop organizational capabilities.