Process Improvement Manager

About the role

Your Job Georgia-Pacific is seeking a Process Improvement Manager to lead quality and process improvement efforts at our corrugated packaging facility in Albion, Michigan. As the site’s quality and process improvement leader, you will be a key member of the plant leadership team and a trusted partner to operations, commercial teams, and customers. This role is ideal for a principled, entrepreneurial leader who thrives on building a culture of quality and continuous improvement. The position requires up to 25% travel for customer visits and corporate meetings, primarily within the local and regional area.

Working in Albion means being part of a growing community with small-town charm and access to larger cities. Our facility has a strong track record of performance, internal promotion, and leadership tenure—backed by continued investment in equipment, safety, and people. With support from corporate quality and engineering teams, you’ll have the resources to lead and the autonomy to make a lasting impact.

Responsibilities

• Champion a culture of quality and continuous improvement aligned with PBM® principles
• Own and manage plant quality documentation, standard work, and audit readiness
• Lead quality systems, audits, and corrective action plans across the plant
• Own board quality performance, best-run settings, and key waste metrics
• Evaluate and optimize processes based on paper grades and machine capabilities
• Partner with operations and commercial teams to meet or exceed customer expectations
• Work directly with customers on continuous improvement, trial runs, and performance feedback
• Build relationships across teams to problem solve, adapt processes, and enhance results
• Facilitate food safety compliance and product stewardship programs
• Monitor key metrics and lead root cause analysis (RCA) and data-driven improvements
• Manage customer interactions, complaint resolution, and internal quality reporting
• Oversee quality data systems (BVP, KIWI, etc.) and ensure compliance with GP and customer standards

Requirements

• Previous experience coaching and mentoring in a professional atmosphere
• Root Cause Analysis (RCA) and Cause Mapping experience
• Previous experience with managing and maintaining customer relations through written and verbal follow up that include email correspondence and video conferencing, as well as onsite visits
• Previous experience with quality management systems

This position does not offer sponsorship.

Qualifications

• Experience in corrugated packaging, manufacturing, or military operations
• Bachelor’s degree in engineering, operations, or related field
• Knowledge of statistical process control (SPC), Lean, or Six Sigma
• Familiarity with GP systems such as KIWI or similar
• HACCP certification or food safety experience

Benefits

• Medical
• Dental
• Vision
• Flexible spending and health savings accounts
• Life insurance
• ADD
• Disability
• Retirement
• Paid vacation/time off
• Educational assistance
• May also include infertility assistance, paid parental leave, and adoption assistance

Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.